Safety Measurement System - Complete SMS Profile (U.S. DOT# 21800)

UNITED PARCEL SERVICE INC

DBA: UPS

U.S. DOT#: 21800

Address: 55 GLENLAKE PARKWAY NE
ATLANTA, GA 30328
Number of Vehicles: 117,153
Number of Drivers: 128,308
Number of Inspections: 19,920

Safety Rating & OOS Rates

(As of 12/15/2025 updated daily from SAFER )

SATISFACTORY

(Rating Date: 08/03/1999)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	11.2	23.2
Driver	0.9	6.4
Hazmat	0.8	4.4

Licensing and Insurance

(As of 12/15/2025 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	Yes	MC-115495, MC-116200
Passenger	No
Household Goods	No
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending November 28, 2025

On-Road Performance
0.15 Measure	Not Public	0.17 Measure	2.13 Measure	0 Measure	Not Public	0.05 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 2,486 Safety Event Group: 50+ driver inspections with Unsafe Driving Violations Avg. PU × UF: 172,504.4 Segment: Straight Carrier	Not Public	Driver Inspections: 19,005 with HOS Compliance Violations: 621 Safety Event Group: 501+ relevant driver inspections	Vehicle Inspections: 12,661 with Vehicle Maint. Violations: 3,545 Safety Event Group: 501+ relevant vehicle inspections	Driver Inspections: 19,005 with Drugs/Alcohol Violations: 5 Safety Event Group: 4+ driver inspections with Controlled Substances/Alcohol Violations	Not Public	Driver Inspections: 19,005 with Driver Fitness Violations: 180 Safety Event Group: 501+ relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/9/2024 (Non-Ratable Review)
Total Inspections: 19,920
- Total Inspections without Violations used in SMS: 13,725
- Total Inspections with Violations used in SMS: 6,195
Total Crashes* : 2,330

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to General Threshold Update Registration Info

Enforcement Cases

(Six years as of 12/15/2025 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 21800

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 11/28/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/9/2024 (Non-Ratable Review)	Total Inspections: 19,920 Total inspections without violations used in SMS: 13,725 Total inspections with violations used in SMS: 6,195	Total Crashes: 2,330*
5/9/2024 (Non-Ratable Review) 11/9/2021 (Non-Ratable Review) 2/18/2009 (Non-Ratable Review) 10/18/2004 (Non-Ratable Review) 9/4/2003 (Non-Ratable Review)	# Insp. OOS Driver Inspections 19,005 0.8% Vehicle Inspections 12,661 11.1% Placardable HM Inspections 1 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 56 Injury Crashes 816 Towaway Crashes 1,458

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

Select a focus and file type to download SMS data.

Focus:
File Type:

Average PU × Utilization Factor (as of 11/28/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

172,504.4 Average PU × Utilization Factor = 119,250 Average Power Units × 1.4466 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

119,250 Average Power Units = 117,153 Current Power Units + 117,153 Power Units 6 Months Ago + 123,444 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 21800 = 81% Straight trucks/other vehicles
Determine VMT per Average Power Unit
28,931 VMT per Average Power Unit = 3,450,088,364 VMT From Registration (MCS-150) ÷ 119,250 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	1.4466 = 28,931 VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.