Safety Measurement System - Complete SMS Profile (U.S. DOT# 896559)

ROBERTS TOURS & TRANSPORTATION INC

DBA: ROBERTS HAWAII

U.S. DOT#: 896559

Address: 444 NIU STREET SUITE 300
HONOLULU, HI 96815
Number of Vehicles: 266
Number of Drivers: 177
Number of Inspections: 40

Safety Rating & OOS Rates

(As of 01/24/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 10/21/2024)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	20.0	23.2
Driver	0.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 01/24/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-507975
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending December 26, 2025

On-Road Performance
0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile	1.34 Measure 11% Percentile	0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 298 Segment: Straight Carrier	Not Public	Driver Inspections: 35 with HOS Compliance Violations: 0 Safety Event Group: 21-100 relevant driver inspections	Vehicle Inspections: 16 with Vehicle Maint. Violations: 7 Safety Event Group: 11-20 relevant vehicle inspections	Driver Inspections: 35 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 35 with Driver Fitness Violations: 0 Safety Event Group: 21-100 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 12


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

393.62-BEI	Buses - Required emergency exit inoperative (does not open, close and/or secure as designed).	1	1	1	Vehicle Maint.
393.62-BENM	Buses - Required emergency exit not properly marked. (does not convey message)	2	2	1	Vehicle Maint.
393.78A-WS	Washers - Inoperative washing system.	4	0	1	Vehicle Maint.
393.95A4-EEUS	Emergency Equipment - Fire Extinguishers - unsecured.	1	0	2	Vehicle Maint.
393.9A-LCL	Lighting - Clearance lamp(s) inoperative.	3	0	2	Vehicle Maint.
393.9A-LIL	Lighting - Identification lamp(s) inoperative.	1	0	2	Vehicle Maint.

Inspection History

Total Inspections: 40


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

12/17/2025	HIBP16003503	HI	P15135	HI	MOTOR COACH		3
12/8/2025	HICS27001112	HI	P16507	HI	MOTOR COACH		3
11/18/2025	HIBY39002896	HI	P15121	HI	BUS		3
10/21/2025	HICV21000176	HI	P15023	HI	BUS		3
8/28/2025	HICP19001246	HI	P15126	HI	BUS		3
Vehicle Maint. Violation: 393.9A-LIL Lighting - Identification lamp(s) inoperative						2
Vehicle Maint. Violation: 393.9A-LCL Lighting - Clearance lamp(s) inoperative						2
8/4/2025	HICK46002360	HI	P15022	HI	BUS		3
8/4/2025	HICU42000723	HI	P14717	HI	BUS		3
7/28/2025	HICM17001052	HI	P14733	HI	PASSENGER VAN		3
7/28/2025	HICM17001051	HI	HOKU60	HI	BUS		3
7/21/2025	HICB44001843	HI	H0KU63	HI	BUS		3
7/18/2025	HICP19001214	HI	P15127	HI	BUS		3
Vehicle Maint. Violation: 393.9A-LCL Lighting - Clearance lamp(s) inoperative						2
7/15/2025	HICS27001016	HI	P15073	HI	BUS		3
7/1/2025	HICP19001199	HI	P15121	HI	BUS		3
Vehicle Maint. Violation: 393.9A-LCL Lighting - Clearance lamp(s) inoperative						2
5/27/2025	HICS27000972	HI	P15130	HI	MOTOR COACH		2
5/6/2025	HICU42000661	HI	P15132	HI	MOTOR COACH		2
4/2/2025	HICT31000945	HI	P15125	HI	BUS		2
2/10/2025	HIBY39002689	HI	P15002	HI	BUS		2
2/10/2025	HICB44001777	HI	P15034	HI	BUS		2
2/10/2025	HICQ41000470	HI	P15106	HI	BUS		2
1/16/2025	HICP19001078	HI	P1501	HI	BUS		2
1/7/2025	HICT31000900	HI	P15121	HI	BUS		2
10/23/2024	HICK46002110	HI	9301PRA	MN	MOTOR COACH		1
10/2/2024	HICK46002088	HI	P14849	HI	MOTOR COACH		1
10/1/2024	HIBP16003206	HI	P14720	HI	BUS		1
9/25/2024	US1827000078	US	P14849	HI	BUS		1
9/25/2024	US1827000080	US	P15132	HI	BUS		1
9/25/2024	US1827000083	US	P15001	HI	BUS		1
9/25/2024	US1827000082	US	P15073	HI	BUS		1
Vehicle Maint. Violation: 393.78A-WS Washers - Inoperative washing system.						1
9/25/2024	US1827000081	US	P15125	HI	BUS		1
Vehicle Maint. Violation: 393.78A-WS Washers - Inoperative washing system.						1
Vehicle Maint. Violation: 393.62-BENM Buses - Required emergency exit not properly marked. (does not convey message) (OOS)						1 + 2 (OOS)
9/25/2024	US1827000079	US	P15014	HI	BUS		1
Vehicle Maint. Violation: 393.78A-WS Washers - Inoperative washing system.						1
Vehicle Maint. Violation: 393.95A4-EEUS Emergency Equipment - Fire Extinguishers - unsecured						2
Vehicle Maint. Violation: 393.62-BENM Buses - Required emergency exit not properly marked. (does not convey message) (OOS)						1 + 2 (OOS)
9/24/2024	HIBY39002595	HI	P15099	HI	BUS		1
9/24/2024	HICU42000514	HI	P15105	HI	BUS		1
7/23/2024	HICP19000927	HI	P15025	HI	BUS		1
5/28/2024	HICP19000877	HI	P15023	HI	BUS		1
5/28/2024	HICT31000741	HI	P15021	HI	BUS		1
4/17/2024	HICU42000372	HI	P15132	HI	MOTOR COACH		1
4/17/2024	HICK46001967	HI	P15125	HI	BUS		1
Vehicle Maint. Violation: 393.78A-WS Washers - Inoperative washing system.						1
Vehicle Maint. Violation: 393.62-BEI Buses - Required emergency exit inoperative (does not open, close and/or secure as designed) (OOS)						1 + 2 (OOS)
3/6/2024	HICK46001940	HI	P15135	HI	MOTOR COACH		1
2/5/2024	HICS27000631	HI	HOKU68	HI	BUS		1
1/16/2024	HICU42000267	HI	P15074	HI	BUS		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

4/9/2025	HI25-0032483	HI	P15013	HI	1	1	No	No	2	2	4
7/23/2024	HI24-0067086	HI	P12942	HI	0	0	Yes	No	1	1	1

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 10/8/2024 (Compliance Review)
Total Inspections: 40
- Total Inspections without Violations used in SMS: 33
- Total Inspections with Violations used in SMS: 7
Total Crashes* : 2

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 01/24/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 896559

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 12/26/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 10/8/2024 (Compliance Review)	Total Inspections: 40 Total inspections without violations used in SMS: 33 Total inspections with violations used in SMS: 7	Total Crashes: 2*
10/8/2024 (Compliance Review) 12/27/2021 (Compliance Review) 3/8/2018 (Compliance Review) 12/8/2014 (Compliance Review) 11/19/2010 (Compliance Review)	# Insp. OOS Driver Inspections 35 0.0% Vehicle Inspections 16 18.8% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 1 Injury Crashes 0 Towaway Crashes 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 12/26/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

298 Average PU × Utilization Factor = 298 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

298 Average Power Units = 266 Current Power Units + 397 Power Units 6 Months Ago + 231 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 896559 = 66% Straight trucks/other vehicles
Determine VMT per Average Power Unit
8,722 VMT per Average Power Unit = 2,599,294 VMT From Registration (MCS-150) ÷ 298 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	1 = VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.