Safety Measurement System - Complete SMS Profile (U.S. DOT# 86264)

CONCORD COACH LINES INC

DBA: CONCORD COACH LINES

U.S. DOT#: 86264

Address: 7 LANGDON ST
CONCORD, NH 03301
Number of Vehicles: 53
Number of Drivers: 105
Number of Inspections: 144

Safety Rating & OOS Rates

(As of 01/21/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 12/05/2023)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	0.0	23.2
Driver	0.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 01/21/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-116140
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending December 26, 2025

On-Road Performance
0 Measure 0% Percentile	Not Public	0.04 Measure Less than 3 driver inspections with violations	0.22 Measure Less than 5 vehicle inspections with violations	0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 52.3 Segment: Combination Carrier	Not Public	Driver Inspections: 108 with HOS Compliance Violations: 1 Safety Event Group: 101-500 relevant driver inspections	Vehicle Inspections: 121 with Vehicle Maint. Violations: 3 Safety Event Group: 101-500 relevant vehicle inspections	Driver Inspections: 108 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 108 with Driver Fitness Violations: 0 Safety Event Group: 101-500 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 4


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

395.24D-ELDPT	HOS (ELD) - On request by an authorized safety official, a driver must produce and transfer from an ELD the driver''s hours-of-service records in accordance with the instruction sheet provided by the motor carrier.	1	0	3	HOS Compliance
393.45D-B	Air Brake - Audible air leak at a proper connection.	1	0	4	Vehicle Maint.
393.75C-TAOTD-LT2/32	Tires - Less than 2/32 inch tread depth.	1	0	8	Vehicle Maint.
393.9A-LFTSI	Lighting - Front - Turn signal - inoperative.	1	0	6	Vehicle Maint.

Inspection History

Total Inspections: 144


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

12/23/2025	MADQ00003028	MA	12AP22	NH	MOTOR COACH		3
12/18/2025	MACQ00004746	MA	28AP10	NH	BUS		3
12/18/2025	MADA00004193	MA	5930AP	NH	MOTOR COACH		3
12/9/2025	MADQ00002970	MA	28AP10	NH	MOTOR COACH		3
12/4/2025	MACQ00004729	MA	8AP516	NH	BUS		3
12/4/2025	MADA00004134	MA	5936AP	NH	MOTOR COACH		3
11/19/2025	MACU00003809	MA	7AP197	NH	MOTOR COACH		3
11/19/2025	MACU00003810	MA	5940AP	NH	MOTOR COACH		3
11/17/2025	MACU00003801	MA	28AP04	NH	MOTOR COACH		3
11/17/2025	MADA00004076	MA	8AP514	NH	MOTOR COACH		3
11/17/2025	MADA00004077	MA	9AP316	NH	MOTOR COACH		3
11/17/2025	MADA00004082	MA	5931AP	NH	MOTOR COACH		3
11/17/2025	MADQ00002891	MA	5940AP	NH	MOTOR COACH		3
11/14/2025	ME9195000415	ME	7AP198	NH	BUS		3
10/21/2025	MACU00003781	MA	7AP199	NH	MOTOR COACH		3
10/21/2025	MADA00003986	MA	21AP54	NH	MOTOR COACH		3
10/21/2025	MADA00003987	MA	28AP04	NH	MOTOR COACH		3
10/9/2025	MADA00003938	MA	5151AP	NH	MOTOR COACH		3
10/9/2025	MADQ00002765	MA	5954AP	NH	MOTOR COACH		3
Vehicle Maint. Violation: 393.9A-LFTSI Lighting - Front - Turn signal - inoperative						6
10/9/2025	MACU00003767	MA	5932AP	NH	BUS		3
9/29/2025	MACU00003750	MA	21AP54	NH	MOTOR COACH		3
9/29/2025	MADQ00002719	MA	28AP05	NH	MOTOR COACH		3
Vehicle Maint. Violation: 393.75C-TAOTD-LT2/32 Tires - Less than 2/32 inch tread depth						8
9/29/2025	MADA00003900	MA	5151AP	NH	MOTOR COACH		3
9/16/2025	MADA00003844	MA	28AP09	NH	MOTOR COACH		3
9/9/2025	MADA00003804	MA	21AP68	NH	MOTOR COACH		3
9/9/2025	MADA00003803	MA	5940AP	NH	MOTOR COACH		3
9/5/2025	ME4469999694	ME	5927AP	NH	BUS		3
HOS Compliance Violation: 395.24D-ELDPT HOS (ELD) - On request by an authorized safety official, a driver must produce and transfer from an ELD the driver's hours of service records in accordance with t						3
9/4/2025	NH1291004421	NH	5954AP	NH	MOTOR COACH		3
9/4/2025	NH1291004420	NH	AP8920	NH	MOTOR COACH		3
9/4/2025	NH1291004415	NH	29AP92	NH	MOTOR COACH		3
9/4/2025	NH1291004414	NH	5940AP	NH	MOTOR COACH		3
9/4/2025	NH1291004417	NH	5938AP	NH	MOTOR COACH		3
9/4/2025	NH1291004416	NH	AP8287	NH	MOTOR COACH		3
9/4/2025	NH1291004419	NH	7AP199	NH	MOTOR COACH		3
9/4/2025	NH1291004418	NH	5939AP	NH	MOTOR COACH		3
9/3/2025	NH1078008637	NH	5940AP	NH	MOTOR COACH		3
Vehicle Maint. Violation: 393.45D-B Air Brake - Audible air leak at a proper connection						4
9/3/2025	NH1078008643	NH	5230AP	NH	MOTOR COACH		3
9/3/2025	NH1078008642	NH	5937AP	NH	MOTOR COACH		3
9/3/2025	NH1078008639	NH	28AP04	NH	MOTOR COACH		3
9/3/2025	NH1078008638	NH	5934AP	NH	MOTOR COACH		3
9/3/2025	NH1078008641	NH	7AP197	NH	MOTOR COACH		3
9/3/2025	NH1078008640	NH	8AP515	NH	MOTOR COACH		3
9/3/2025	NH1128002688	NH	28AP09	NH	MOTOR COACH		3
9/3/2025	NH1128002693	NH	28AP07	NH	MOTOR COACH		3
9/3/2025	NH1128002692	NH	22AP93	NH	MOTOR COACH		3
9/3/2025	NH1128002695	NH	AP8921	NH	MOTOR COACH		3
9/3/2025	NH1128002694	NH	28AP08	NH	MOTOR COACH		3
9/3/2025	NH1128002691	NH	5929AP	NH	MOTOR COACH		3
9/3/2025	NH1128002690	NH	5932AP	NH	MOTOR COACH		3
8/18/2025	MACU00003694	MA	28AP08	NH	BUS		3
8/18/2025	MACU00003695	MA	8AP514	NH	BUS		3
8/18/2025	MADC00002861	MA	5932AP	NH	BUS		3
8/16/2025	MACR00003932	MA	AP8287	NH	BUS		3
8/5/2025	MACQ00004552	MA	21AP68	NH	BUS		3
7/24/2025	MADA00003642	MA	28AP08	NH	MOTOR COACH		3
7/19/2025	MADQ00002467	MA	5151AP	NH	MOTOR COACH		3
7/15/2025	NH1313000534	NH	22AP93	NH	BUS		3
7/8/2025	MADQ00002422	MA	8AP514	NH	MOTOR COACH		3
6/24/2025	MACU00003632	MA	12AP22	NH	BUS		2
6/24/2025	MADA00003566	MA	9AP336	NH	MOTOR COACH		2
6/24/2025	MADQ00002367	MA	21AP54	NH	MOTOR COACH		2
6/15/2025	MADQ00002329	MA	7AP197	NH	MOTOR COACH		2
6/12/2025	MADA00003519	MA	5230AP	NH	MOTOR COACH		2
5/6/2025	MACD00008485	MA	5230AP	NH	MOTOR COACH		2
5/6/2025	MADA00003381	MA	22AP93	NH	MOTOR COACH		2
4/24/2025	MADA00003337	MA	8AP515	NH	MOTOR COACH		2
4/12/2025	MADQ00002069	MA	28AP10	NH	BUS		2
4/8/2025	MADA00003278	MA	5937AP	NH	MOTOR COACH		2
3/27/2025	MADQ00002014	MA	5940AP	NH	BUS		2
3/27/2025	MADQ00002018	MA	28AP10	NH	MOTOR COACH		2
3/16/2025	MADQ00001968	MA	9AP336	NH	MOTOR COACH		2
2/25/2025	MADA00003118	MA	AP8105	NH	MOTOR COACH		2
2/23/2025	MADQ00001902	MA	7AP200	NH	MOTOR COACH		2
2/20/2025	MACR00003498	MA	9AP316	NH	BUS		2
1/1/2025	MADQ00001695	MA	12AP22	NH	BUS		2
12/23/2024	MADQ00001663	MA	7AP197	NH	MOTOR COACH		1
12/19/2024	MACQ00004076	MA	7AP196	NH	BUS		1
12/19/2024	MADA00002864	MA	5230AP	NH	MOTOR COACH		1
12/10/2024	MADQ00001629	MA	AP8287	NH	MOTOR COACH		1
12/3/2024	MACQ00004056	MA	7AP193	NH	BUS		1
12/3/2024	MADA00002786	MA	21AP54	NH	MOTOR COACH		1
12/3/2024	MADA00002790	MA	5930AP	NH	MOTOR COACH		1
11/21/2024	MADQ00001545	MA	8479	ME	BUS		1
11/21/2024	MADQ00001546	MA	5931AP	NH	BUS		1
11/21/2024	MACD00007925	MA	9AP337	NH	MOTOR COACH		1
10/8/2024	MADC00002034	MA	7AP192	NH	BUS		1
10/8/2024	MADC00002035	MA	5934AP	NH	BUS		1
9/19/2024	NH1291003775	NH	5939AP	NH	MOTOR COACH		1
9/19/2024	NH1291003776	NH	5938AP	NH	MOTOR COACH		1
9/19/2024	NH1078007883	NH	5231AP	NH	MOTOR COACH		1
9/19/2024	NH1078007884	NH	7AP195	NH	MOTOR COACH		1
9/19/2024	NH1078007885	NH	4976AR	NH	MOTOR COACH		1
9/19/2024	NH1078007886	NH	7AP196	NH	MOTOR COACH		1
9/18/2024	NH1058002318	NH	4235	NH	MOTOR COACH		1
9/18/2024	NH1058002320	NH	9AP336	NH	MOTOR COACH		1
9/18/2024	NH1058002321	NH	8AP516	NH	MOTOR COACH		1
9/18/2024	NH1058002322	NH	7AP193	NH	MOTOR COACH		1
9/18/2024	NH1058002323	NH	593SAP	NH	MOTOR COACH		1
9/18/2024	NH1058002324	NH	5230AP	NH	MOTOR COACH		1
9/18/2024	NH1058002325	NH	3868AR	NH	MOTOR COACH		1
9/17/2024	NH1291003769	NH	5930AP	NH	MOTOR COACH		1
9/17/2024	NH1291003770	NH	5954AP	NH	MOTOR COACH		1
9/17/2024	NH1078007876	NH	7AP199	NH	MOTOR COACH		1
9/17/2024	NH1078007877	NH	5934AP	NH	MOTOR COACH		1
9/17/2024	NH1078007878	NH	3669AP	NH	MOTOR COACH		1
9/17/2024	NH1078007879	NH	3629AP	NH	MOTOR COACH		1
9/17/2024	NH1291003767	NH	5927AP	NH	MOTOR COACH		1
9/17/2024	NH1291003768	NH	AP8287	NH	MOTOR COACH		1
9/3/2024	MACD00007704	MA	8AP516	NH	MOTOR COACH		1
9/3/2024	MADA00002522	MA	7AP199	NH	MOTOR COACH		1
8/28/2024	ME8980004773	ME	7868	NH	BUS		1
8/27/2024	MADA00002486	MA	11AP64	NH	MOTOR COACH		1
8/27/2024	MADA00002489	MA	7AP191	NH	MOTOR COACH		1
8/13/2024	MADQ00001152	MA	9AP316	NH	BUS		1
7/25/2024	MADA00002394	MA	7AP196	NH	MOTOR COACH		1
7/8/2024	MACD00007549	MA	5231AP	NH	MOTOR COACH		1
6/27/2024	MADA00002298	MA	4976AR	NH	MOTOR COACH		1
6/27/2024	MADA00002299	MA	5955AP	NH	MOTOR COACH		1
6/27/2024	MADQ00001017	MA	9AP336	NH	BUS		1
6/21/2024	MADQ00000988	MA	5940AP	NH	BUS		1
6/11/2024	MADA00002239	MA	7AP191	NH	MOTOR COACH		1
5/28/2024	MADQ00000903	MA	8AP514	NH	BUS		1
5/9/2024	MADA00002144	MA	5955AP	NH	MOTOR COACH		1
5/9/2024	MACD00007383	MA	8AP514	NH	MOTOR COACH		1
4/23/2024	MACQ00003658	MA	7AP197	NH	BUS		1
4/11/2024	MADA00002024	MA	7AP198	NH	MOTOR COACH		1
4/11/2024	MADA00002028	MA	7AP196	NH	MOTOR COACH		1
3/28/2024	MACQ00003620	MA	AP9436	NH	BUS		1
3/28/2024	MACQ00003621	MA	5954AP	NH	BUS		1
3/28/2024	MADA00001959	MA	7AP191	NH	MOTOR COACH		1
3/28/2024	MADB00002014	MA	5929AP	NH	BUS		1
3/12/2024	MACU00002990	MA	9AP337	NH	BUS		1
3/12/2024	MACU00002993	MA	7AP196	ME	BUS		1
3/12/2024	MACU00002994	MA	5230AP	NH	BUS		1
2/15/2024	MADA00001774	MA	7AP191	NH	MOTOR COACH		1
2/15/2024	MADA00001776	MA	7AP197	NH	MOTOR COACH		1
2/15/2024	MADA00001778	MA	8AP516	NH	MOTOR COACH		1
2/1/2024	MACU00002956	MA	7AP197	NH	MOTOR COACH		1
2/1/2024	MADA00001730	MA	7AP199	NH	MOTOR COACH		1
1/23/2024	MADA00001696	MA	7AP193	NH	MOTOR COACH		1
1/23/2024	MADC00001386	MA	3669AP	NH	BUS		1
1/18/2024	NH1078007323	NH	3629AP	NH	MOTOR COACH		1
1/11/2024	MADA00001641	MA	9573AR	NH	BUS		1
1/11/2024	MACU00002902	MA	3628AP	NH	BUS		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM

6/4/2025	MATBC0035284	MA	12AP22	NH	0	0	Yes	No
2/4/2025	MATBC0034755	MA	5955AP	NH	0	0	Yes	No

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

1/26/2024	MEG00S004316	ME	9573AR	NH	0	1	No	No	2	1	2
12/29/2023	MATBC0032182	MA	3669AP	NH	0	0	Yes	No	1	1	1

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/1/2023 (Compliance Review)
Total Inspections: 144
- Total Inspections without Violations used in SMS: 140
- Total Inspections with Violations used in SMS: 4
Total Crashes* : 4

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 01/21/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 86264

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 12/26/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/1/2023 (Compliance Review)	Total Inspections: 144 Total inspections without violations used in SMS: 140 Total inspections with violations used in SMS: 4	Total Crashes: 4*
12/1/2023 (Compliance Review) 3/16/2021 (Compliance Review) 5/2/2018 (Compliance Review) 5/27/2015 (Compliance Review) 9/3/2013 (Non-Ratable Review)	# Insp. OOS Driver Inspections 108 0.0% Vehicle Inspections 121 0.0% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 1 Towaway Crashes 3

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 12/26/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

52.3 Average PU × Utilization Factor = 52.3 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

52.3 Average Power Units = 53 Current Power Units + 53 Power Units 6 Months Ago + 51 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Combo
Combination trucks/motor coach buses constituting 70% or more of the total PU
U.S. DOT# 86264 = 94% Combination trucks/motor coach buses
Determine VMT per Average Power Unit
79,219 VMT per Average Power Unit = 4,145,576 VMT From Registration (MCS-150) ÷ 52.3 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Combo Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 80,000	1
	80,000 – 160,000	1 + (VMT per PU − 80,000) ÷ 133,333
	160,000 – 200,000	1.6
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.