Safety Measurement System - Complete SMS Profile (U.S. DOT# 594386)

BETTER BUSINESS CONNECTION INC

DBA: CONNECT

U.S. DOT#: 594386

Address: 22664 RELOCATION DRIVE
STERLING, VA 20166
Number of Vehicles: 70
Number of Drivers: 90
Number of Inspections: 19

Safety Rating & OOS Rates

(As of 03/12/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 08/11/2008)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	11.1	23.2
Driver	0.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 03/12/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-287479
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending February 27, 2026

On-Road Performance
0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile	1.67 Measure 14% Percentile	0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 151.6 Segment: Straight Carrier	Not Public	Driver Inspections: 6 with HOS Compliance Violations: 0 Safety Event Group: 3-10 relevant driver inspections	Vehicle Inspections: 18 with Vehicle Maint. Violations: 5 Safety Event Group: 11-20 relevant vehicle inspections	Driver Inspections: 6 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 6 with Driver Fitness Violations: 0 Safety Event Group: 5-10 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 9


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

393.11A1-LRR	Lighting - Reflex reflector(s) missing or improper.	1	0	3	Vehicle Maint.
393.41-BNPB	Brake - Inoperative or missing parking brake on power unit.	1	1	4	Vehicle Maint.
393.47A-BCFSHE	Hydraulic/Electric Brake - Contaminated friction surface.	1	0	4	Vehicle Maint.
393.78	Wipers - Inoperative / missing / damaged wipers.	1	0	1	Vehicle Maint.
393.83(h)	Exhaust - Not securely fastened to the vehicle.	1	0	1	Vehicle Maint.
393.95A4-EEUS	Emergency Equipment - Fire Extinguishers - unsecured.	1	0	2	Vehicle Maint.
393.9B-LRR	Lighting - Reflex reflector(s) obscured.	1	0	3	Vehicle Maint.
396.3(a)1BOS	Brake - Defective brake(s) are equal to or greater than 20% of the service brakes on the vehicle/combination.	1	1	0	Vehicle Maint.
396.5B-HWSL	Hubs - Wheel seal leaking.	1	1	2	Vehicle Maint.

Inspection History

Total Inspections: 19


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

11/23/2025	DC4652000633	DC	H530294	VA	PASSENGER VAN		3
7/29/2025	MD0260C00047	MD	10892P	MD	BUS		2
7/24/2025	CANBG9001489	CA	P161655	VA	BUS		2
Vehicle Maint. Violation: 393.11A1-LRR Lighting - Reflex reflector(s) missing or improper						3
7/24/2025	CANBG9001490	CA	48820U2	CA	BUS		2
Vehicle Maint. Violation: 393.78 Wipers - Inoperative / missing / damaged wipers						1
Vehicle Maint. Violation: 393.83(h) Exhaust - Not securely fastened to the vehicle						1
7/24/2025	CANBG9001491	CA	93234X2	CA	BUS		2
7/8/2025	CANAFR001349	CA	02042Z1	CA	BUS		2
5/27/2025	MD0260C00023	MD	10892P	MD	BUS		2
Vehicle Maint. Violation: 396.5B-HWSL Hubs - Wheel seal leaking (OOS)						2 + 2 (OOS)
Vehicle Maint. Violation: 393.47A-BCFSHE Hydraulic/Electric Brake - Contaminated friction surface						4
Vehicle Maint. Violation: 396.3(a)1BOS Brake - Defective brake(s) are equal to or greater than 20% of the service brakes on the vehicle/combination (OOS)						0 + 2 (OOS)
5/15/2025	MD0260C00015	MD	10892P	MD	BUS		2
Vehicle Maint. Violation: 393.41-BNPB Brake - Inoperative or missing parking brake on power unit (OOS)						4 + 2 (OOS)
4/23/2025	MD6502005606	MD	10425P	MD	BUS		2
2/6/2025	CANBG9001366	CA	68113H2	CA	BUS		1
2/6/2025	CANBG9001367	CA	48820U2	CA	BUS		1
Vehicle Maint. Violation: 393.9B-LRR Lighting - Reflex reflector(s) obscured						3
Vehicle Maint. Violation: 393.95A4-EEUS Emergency Equipment - Fire Extinguishers - unsecured						2
2/6/2025	CANBG9001368	CA	93234X2	CA	BUS		1
2/5/2025	VA8754000671	VA	P161655	VA	BUS		1
10/22/2024	MD6502005164	MD	10892P	MD	BUS		1
10/22/2024	MD6502005165	MD	10425P	MD	BUS		1
6/11/2024	CANAA5001767	CA	03644B3	CA	BUS		1
5/8/2024	MD6502004605	MD	10896P	MD	BUS		1
5/8/2024	MD6502004606	MD	10425P	MD	BUS		1
5/8/2024	MD6502999548	MD	10892P	MD	BUS		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

5/7/2025	CA5652501637	CA	48820U2	CA	0	1	Yes	No	2	2	4
3/25/2025	MO0000112734	MO	1AGZ71	MO	0	7	Yes	No	2	2	4

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/8/2014 (Non-Ratable Review)
Total Inspections: 19
- Total Inspections without Violations used in SMS: 14
- Total Inspections with Violations used in SMS: 5
Total Crashes* : 2

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Flags

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 03/12/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 594386

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 2/27/2026, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/8/2014 (Non-Ratable Review)	Total Inspections: 19 Total inspections without violations used in SMS: 14 Total inspections with violations used in SMS: 5	Total Crashes: 2*
5/8/2014 (Non-Ratable Review) 8/7/2008 (Compliance Review) 6/19/2006 (Compliance Review) 3/1/2005 (Compliance Review) 6/27/2000 (Compliance Review)	# Insp. OOS Driver Inspections 6 0.0% Vehicle Inspections 18 11.1% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 2 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 2/27/2026, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

151.6 Average PU × Utilization Factor = 70 Average Power Units × 2.1655 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

70 Average Power Units = 70 Current Power Units + 70 Power Units 6 Months Ago + 70 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 594386 = 100% Straight trucks/other vehicles
Determine VMT per Average Power Unit
43,310 VMT per Average Power Unit = 3,031,702 VMT From Registration (MCS-150) ÷ 70 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	2.1655 = 43,310 VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.