Safety Measurement System - Complete SMS Profile (U.S. DOT# 551369)

DIRECT SUPPORT RESOURCES INC

DBA: DSR

U.S. DOT#: 551369

Address: 91 240 KALAELOA BOULEVARD
KAPOLEI, HI 96707-1820
Number of Vehicles: 17
Number of Drivers: 19
Number of Inspections: 31

Safety Rating & OOS Rates

(As of 03/14/2025 updated daily from SAFER )

SATISFACTORY

(Rating Date: 10/30/2009)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	22.2	21.4
Driver	0.0	6.0
Hazmat	0.0	4.5

Licensing and Insurance

(As of 03/14/2025 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	Yes	MC-588145
Passenger	No
Household Goods	No
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending February 28, 2025

On-Road Performance
0 Measure	Not Public	0 Measure	5.05 Measure	0 Measure	Not Public	0 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 19.7 Segment: Straight Carrier	Not Public	Driver Inspections: 29 with HOS Compliance Violations: 0 Safety Event Group: 21-100 relevant driver inspections	Vehicle Inspections: 19 with Vehicle Maint. Violations: 12 Safety Event Group: 11-20 relevant vehicle inspections	Driver Inspections: 29 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 29 with Driver Fitness Violations: 0 Safety Event Group: 21-100 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Violation Summary

Violations: 30


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.9A2-C	Cargo - Vehicle components or dunnage not secured.	1	1	1	Vehicle Maint.
393.11A1-LRR	Lighting - Reflex reflector(s) missing or improper.	1	0	3	Vehicle Maint.
393.126B-CIM	Intermodal Containers - Improper securement of intermodal containers transported on container chassis vehicle(s).	3	3	1	Vehicle Maint.
393.201(a)	Frame cracked / loose / sagging / broken	1	0	2	Vehicle Maint.
393.201A-FRCLS	Frame - Cracked/loose/sagging/broken frame or chassis.	2	0	2	Vehicle Maint.
393.25A-L	Lighting - Lamps (other than headlamps), not securely mounted.	1	0	6	Vehicle Maint.
393.45D-B	Air Brake - Audible air leak at a proper connection.	1	0	4	Vehicle Maint.
393.45DLUV	Brake Connections with Leaks Under Vehicle	1	0	4	Vehicle Maint.
393.55D3-B	Air Brake - ABS malfunction, trailers manufactured after March 1, 2001 unable to transmit ABS malfunction signal to towing vehicle.	1	0	4	Vehicle Maint.
393.55(e)	No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998	1	0	4	Vehicle Maint.
393.55E-B	Air Brake - ABS malfunction lamp defective on trailers manufactured on or after March 1, 1998.	1	0	4	Vehicle Maint.
393.67C11-F	Fuel - No visible fill warning marking.	1	0	1	Vehicle Maint.
393.75C-TAOTD-LT2/32	Tires - Less than 2/32 inch tread depth.	1	0	8	Vehicle Maint.
393.78A-WS	Washers - Inoperative washing system.	1	0	1	Vehicle Maint.
393.9	Inoperable Required Lamp	2	0	2	Vehicle Maint.
393.95(b)	Emergency Equipment - A power unit requiring fuses - missing a spare fuse for a required part or accessory (e.g., lamps required by 393.11, ABS lights or low air warning light).	2	0	2	Vehicle Maint.
393.9A-LLPL	Lighting - License plate lamp inoperative.	1	0	2	Vehicle Maint.
393.9A-LSLI	Lighting - Stop lamps - Any inoperative.	1	0	6	Vehicle Maint.
393.9A-LSML	Lighting - Side marker lamp(s) inoperative.	1	0	2	Vehicle Maint.
393.9A-LTSIR	Lighting - Turn signal - Any inoperative on a unit that is not the rearmost unit	1	0	6	Vehicle Maint.
393.9(a)	Inoperative Brake Lamps	2	2	6	Vehicle Maint.
393.9TS	Inoperative turn signal	1	1	6	Vehicle Maint.
396.3A1-BALAC	Brake - Audible air leak from a brake chamber	1	0	4	Vehicle Maint.
396.3(a)(1)	Hubs - Hub cap missing or broken	1	1	2	Vehicle Maint.

Inspection History

Total Inspections: 31


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

1/3/2025	HICB44001746	HI	T27379	HI	STRAIGHT TRUCK		3
12/20/2024	HICP19001061	HI	T27379	HI	STRAIGHT TRUCK		3
11/18/2024	HICK46002131	HI	T30040	HI	TRUCK TRACTOR		3
10/14/2024	HIBY39002608	HI	T30041	HI	TRUCK TRACTOR		3
Vehicle Maint. Violation: 393.201A-FRCLS Frame - Cracked/loose/sagging/broken frame or chassis						2
Vehicle Maint. Violation: 393.11A1-LRR Lighting - Reflex reflector(s) missing or improper						3
Vehicle Maint. Violation: 393.9A-LSLI Lighting - Stop lamps - Any inoperative.						6
10/2/2024	HIBP16003207	HI	T28355	HI	STRAIGHT TRUCK		3
9/19/2024	HICS27000802	HI	T30789	HI	TRUCK TRACTOR		3
8/27/2024	HICU42000490	HI	T27549	HI	TRUCK TRACTOR		2
Vehicle Maint. Violation: 393.126B-CIM Intermodal Containers - Improper securement of intermodal containers transported on container chassis vehicle(s) (OOS)						1 + 2 (OOS)
7/30/2024	HICB44001660	HI	T28083	HI	STRAIGHT TRUCK		2
7/19/2024	HIBY39002534	HI	T28355	HI	STRAIGHT TRUCK		2
7/19/2024	HICU42000466	HI	T28082	HI	STRAIGHT TRUCK		2
7/2/2024	HIBY39002511	HI	T27549	HI	TRUCK TRACTOR		2
Vehicle Maint. Violation: 392.9A2-C Cargo - Vehicle components or dunnage not secured (OOS)						1 + 2 (OOS)
Vehicle Maint. Violation: 393.126B-CIM Intermodal Containers - Improper securement of intermodal containers transported on container chassis vehicle(s) (OOS)						1 + 2 (OOS)
Vehicle Maint. Violation: 393.25A-L Lighting - Lamps (other than headlamps), not securely mounted						6
Vehicle Maint. Violation: 393.55D3-B Air Brake - ABS malfunction, trailers manufactured after March 1, 2001 unable to transmit ABS malfunction signal to towing vehicle						4
Vehicle Maint. Violation: 393.67C11-F Fuel - No visible fill warning marking						1
Vehicle Maint. Violation: 393.75C-TAOTD-LT2/32 Tires - Less than 2/32 inch tread depth						8
Vehicle Maint. Violation: 393.9A-LLPL Lighting - License plate lamp inoperative						2
6/17/2024	HICS27000708	HI	T30008	HI	TRUCK TRACTOR		2
6/10/2024	HIBY39002494	HI	T30012	HI	TRUCK TRACTOR		2
Vehicle Maint. Violation: 393.126B-CIM Intermodal Containers - Improper securement of intermodal containers transported on container chassis vehicle(s) (OOS)						1 + 2 (OOS)
Vehicle Maint. Violation: 393.95(b) Emergency Equipment - A power unit requiring fuses - missing a spare fuse for a required part or accessory (e.g., lamps required by 393.11, ABS lights or low air						2
Vehicle Maint. Violation: 393.9A-LSML Lighting - Side marker lamp(s) inoperative						2
5/6/2024	HICU42000393	HI	T26997	HI	STRAIGHT TRUCK		2
4/30/2024	HICB44001630	HI	T30040	HI	TRUCK TRACTOR		2
4/24/2024	HICQ41000290	HI	T28355	HI	STRAIGHT TRUCK		2
3/14/2024	HICB44001617	HI	T28355	HI	STRAIGHT TRUCK		2
3/4/2024	HIBP16002959	HI	T30040	HI	TRUCK TRACTOR		2
2/28/2024	US1827000047	US	T30008	HI	TRUCK TRACTOR		2
2/27/2024	HICU42000311	HI	T28082	HI	STRAIGHT TRUCK		1
Vehicle Maint. Violation: 393.78A-WS Washers - Inoperative washing system.						1
1/23/2024	HIBP16002900	HI	T29811	HI	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.201A-FRCLS Frame - Cracked/loose/sagging/broken frame or chassis						2
Vehicle Maint. Violation: 396.3A1-BALAC Brake - Audible air leak from a brake chamber						4
1/18/2024	HIBP16002890	HI	T26997	HI	STRAIGHT TRUCK		1
Vehicle Maint. Violation: 393.95(b) Emergency Equipment - A power unit requiring fuses - missing a spare fuse for a required part or accessory (e.g., lamps required by 393.11, ABS lights or low air						2
1/12/2024	HICT31000599	HI	T29811	HI	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.45D-B Air Brake - Audible air leak at a proper connection						4
Vehicle Maint. Violation: 393.55E-B Air Brake - ABS malfunction lamp defective on trailers manufactured on or after March 1, 1998						4
12/4/2023	HICK46000006	HI	T26625	HI	STRAIGHT TRUCK		1
Vehicle Maint. Violation: 393.9A-LTSIR Lighting - Turn signal -Any inoperative on a unit that is not the rearmost unit						6
10/30/2023	HICU42000199	HI	T30008	HI	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.201(a) Frame cracked / loose / sagging / broken						2
Vehicle Maint. Violation: 393.9 Inoperable Required Lamp						2
Vehicle Maint. Violation: 393.55(e) No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998						4
Vehicle Maint. Violation: 393.45DLUV Brake Connections with Leaks Under Vehicle						4
10/11/2023	HICP19000716	HI	T28355	HI	STRAIGHT TRUCK		1
8/31/2023	HICS27000491	HI	TR27336	HI	TRUCK TRACTOR		1
7/25/2023	HICP19000650	HI	T26522	HI	TRUCK TRACTOR		1
7/20/2023	HICS27000425	HI	T28355	HI	STRAIGHT TRUCK		1
5/18/2023	HI00BP002744	HI	T26986	HI	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.9 Inoperable Required Lamp						2
Vehicle Maint. Violation: 396.3(a)(1) Hubs - Hub cap missing or broken (OOS)						2 + 2 (OOS)
Vehicle Maint. Violation: 393.9TS Inoperative turn signal (OOS)						6 + 2 (OOS)
Vehicle Maint. Violation: 393.9(a) Inoperative Brake Lamps (OOS)						6 + 2 (OOS)
3/2/2023	HICS27000344	HI	622TXT	HI	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.9(a) Inoperative Brake Lamps (OOS)						6 + 2 (OOS)

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/20/2024 (Non-Ratable Review)
Total Inspections: 31
- Total Inspections without Violations used in SMS: 19
- Total Inspections with Violations used in SMS: 12
Total Crashes* : 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

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Carrier Registration Details Subject to General Threshold Update Registration Info

Enforcement Cases

(Six years as of 03/14/2025 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 551369

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 2/28/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/20/2024 (Non-Ratable Review)	Total Inspections: 31 Total inspections without violations used in SMS: 19 Total inspections with violations used in SMS: 12	Total Crashes: 0*
5/20/2024 (Non-Ratable Review) 10/29/2009 (Compliance Review)	# Insp. OOS Driver Inspections 29 0.0% Vehicle Inspections 19 26.3% Placardable HM Inspections 1 0.0% % Placardable HM Inspections 5.3%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 2/28/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

19.7 Average PU × Utilization Factor = 19.7 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

19.7 Average Power Units = 17 Current Power Units + 17 Power Units 6 Months Ago + 25 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 551369 = 41% Straight trucks/other vehicles
Determine VMT per Average Power Unit
14,189 VMT per Average Power Unit = 279,098 VMT From Investigation (MCS-151) ÷ 19.7 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	1 = VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.