Safety Measurement System - Complete SMS Profile (U.S. DOT# 495138)

CUSTOM EXPRESS INC

U.S. DOT#: 495138

Address: 201 AIR CARGO
MILWAUKEE, WI 53207
Number of Vehicles: 17
Number of Drivers: 20
Number of Inspections: 13

Safety Rating & OOS Rates

(As of 03/13/2025 updated daily from SAFER )

SATISFACTORY

(Rating Date: 11/24/1993)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	14.3	21.4
Driver	0.0	6.0
Hazmat		4.5

Licensing and Insurance

(As of 03/13/2025 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	Yes	MC-255937
Passenger	No
Household Goods	No
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending February 28, 2025

On-Road Performance
1.98 Measure	Not Public	0 Measure	3.83 Measure	0 Measure	Not Public	0.09 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 6 Safety Event Group: 5-8 driver inspections with Unsafe Driving Violations Avg. PU × UF: 34.8 Segment: Straight Carrier	Not Public	Driver Inspections: 13 with HOS Compliance Violations: 0 Safety Event Group: 11-20 relevant driver inspections	Vehicle Inspections: 7 with Vehicle Maint. Violations: 4 Safety Event Group: 5-10 relevant vehicle inspections	Driver Inspections: 13 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 13 with Driver Fitness Violations: 1 Safety Event Group: 11-20 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Violation Summary

Violations: 13


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.16-D	Driver - Failed to use seat belt while operating a CMV.	1	0	7	Unsafe Driving
392.2C	Failure to obey traffic control device	1	0	5	Unsafe Driving
392.2-SLLTCD	State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety offical, signal, sign, light, lane marking, other.	3	0	5	Unsafe Driving
392.2-SLML	State/Local Laws - Failure to maintain lane.	1	0	5	Unsafe Driving
391.41(a)(1)	Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history.	1	0	1	Driver Fitness
393.47(e)	Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt	1	0	4	Vehicle Maint.
393.53B-B	Air Brake - CMV manufactured on or after 10/20/1994 has an automatic airbrake adjustment system that fails to compensate for wear.	1	0	4	Vehicle Maint.
393.9A-LHLI	Lighting - Headlamp(s) - Any inoperative.	1	0	6	Vehicle Maint.
393.9A-LIL	Lighting - Identification lamp(s) inoperative.	1	0	2	Vehicle Maint.
396.5B-L	Lubrication - Oil or grease leak.	1	0	3	Vehicle Maint.
396.5-HL	Hubs - Leaking hub.	1	1	2	Vehicle Maint.

Inspection History

Total Inspections: 13


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

2/11/2025	WI2315000279	WI	GD75029	WI	STRAIGHT TRUCK		3
Vehicle Maint. Violation: 393.9A-LHLI Lighting - Headlamp(s) - Any inoperative						6
2/3/2025	WI2687005613	WI	GD75030	WI	STRAIGHT TRUCK		3
Unsafe Driving Violation: 392.2-SLLTCD State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety official, signal, sign, light, lane marking, other						5
Vehicle Maint. Violation: 393.9A-LIL Lighting - Identification lamp(s) inoperative						2
1/2/2025	WI2340001880	WI	GD75030	WI	STRAIGHT TRUCK		3
10/24/2024	IL4070111317	IL	GD75995	WI	STRAIGHT TRUCK		3
Driver Fitness Violation: 391.41(a)(1) Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history						1
9/12/2024	WI2464001223	WI	GD75030	WI	STRAIGHT TRUCK		3
9/6/2024	WI2581000079	WI	GD88030	WI	STRAIGHT TRUCK		3
Unsafe Driving Violation: 392.2-SLML State/Local Laws - Failure to maintain lane						5
9/4/2024	WI9918000011	WI	GD75029	WI	STRAIGHT TRUCK		3
Unsafe Driving Violation: 392.2-SLLTCD State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety official, signal, sign, light, lane marking, other						5
Vehicle Maint. Violation: 396.5-HL Hubs - Leaking hub (OOS)						2 + 2 (OOS)
8/28/2024	WI5028003254	WI	GD88030	WI	STRAIGHT TRUCK		3
8/28/2024	WI9919000021	WI	GD95373	WI	STRAIGHT TRUCK		3
Vehicle Maint. Violation: 393.47(e) Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt						4
Vehicle Maint. Violation: 393.53B-B Air Brake - CMV manufactured on or after 10/20/1994 has an automatic airbrake adjustment system that fails to compensate for wear						4
Vehicle Maint. Violation: 396.5B-L Lubrication - Oil or grease leak						3
8/14/2024	WI2640003861	WI	GD95373	WI	STRAIGHT TRUCK		2
6/21/2024	WI2716004138	WI	GD92025	WI	STRAIGHT TRUCK		2
Unsafe Driving Violation: 392.16-D Driver - Failed to use seat belt while operating a CMV						7
11/15/2023	WI2687004620	WI	GD72256	WI	STRAIGHT TRUCK		1
Unsafe Driving Violation: 392.2-SLLTCD State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety official, signal, sign, light, lane marking, other						5
9/19/2023	WI2259007514	WI	GD72256	WI	STRAIGHT TRUCK		1
Unsafe Driving Violation: 392.2C Failure to obey traffic control device						5

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 9/29/1993 (Safety Review)
Total Inspections: 13
- Total Inspections without Violations used in SMS: 4
- Total Inspections with Violations used in SMS: 9
Total Crashes* : 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

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Enforcement Cases

(Six years as of 03/13/2025 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 495138

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 2/28/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 9/29/1993 (Safety Review)	Total Inspections: 13 Total inspections without violations used in SMS: 4 Total inspections with violations used in SMS: 9	Total Crashes: 0*
9/29/1993 (Safety Review)	# Insp. OOS Driver Inspections 13 0.0% Vehicle Inspections 7 14.3% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 2/28/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

34.8 Average PU × Utilization Factor = 17 Average Power Units × 2.0441 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

17 Average Power Units = 17 Current Power Units + 17 Power Units 6 Months Ago + 17 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 495138 = 82% Straight trucks/other vehicles
Determine VMT per Average Power Unit
40,882 VMT per Average Power Unit = 695,000 VMT From Registration (MCS-150) ÷ 17 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	2.0441 = 40,882 VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.