Safety Measurement System - Complete SMS Profile (U.S. DOT# 4126448)

HACIENDA TOURS LLC

U.S. DOT#: 4126448

Address: 2114 S 8TH ST
ROGERS, AR 72758
Number of Vehicles: 4
Number of Drivers: 5
Number of Inspections: 11

Safety Rating & OOS Rates

(As of 01/21/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 06/03/2025)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	27.3	23.2
Driver	18.2	6.4
Hazmat		4.4

Licensing and Insurance

(As of 01/21/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-1579233
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending December 26, 2025

On-Road Performance
0 Measure 0% Percentile	Not Public	0.34 Measure Less than 3 driver inspections with violations	6.76 Measure 67% Percentile	0 Measure 0% Percentile	Not Public	1.92 Measure Less than 5 driver inspections with violations
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 3.1 Segment: Combination Carrier	Not Public	Driver Inspections: 11 with HOS Compliance Violations: 1 Safety Event Group: 11-20 relevant driver inspections	Vehicle Inspections: 11 with Vehicle Maint. Violations: 8 Safety Event Group: 11-20 relevant vehicle inspections	Driver Inspections: 11 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 11 with Driver Fitness Violations: 2 Safety Event Group: 11-20 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 21


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

395.22H1	Driver failing to maintain ELD user's manual	1	0	1	HOS Compliance
395.22H2	Driver failing to maintain ELD instruction sheet	1	0	1	HOS Compliance
395.22H4	Driver failed to maintain supply of blank drivers records of duty status graph-grids	1	0	1	HOS Compliance
383.23A2-LCDLN	License (CDL) - Operate a CMV and does not possess a valid CDL.	2	2	8	Driver Fitness
392.8-D	Driver - Failed to inspect /use emergency equipment.	1	0	2	Vehicle Maint.
393.209D-STBSP	Steering - Ball and socket joint has movement greater than 1/8 inch measured with hand pressure.	1	1	6	Vehicle Maint.
393.45B2-B-AIR	Air Brake - Hose/tubing damaged or not secured.	1	0	4	Vehicle Maint.
393.45B2UV	Brake Hose or Tubing Chafing and/or Kinking Under Vehicle	1	0	4	Vehicle Maint.
393.45DLUV	Brake Connections with Leaks Under Vehicle	1	0	4	Vehicle Maint.
393.47(a)	Inadequate brakes for safe stopping - Brake Lining condition	1	1	4	Vehicle Maint.
393.55D1-B	Air Brake - ABS malfunction lamp defective on truck/bus manufactured on or after March 1, 1997 and each single unit CMV on or after March 1, 1998.	1	0	4	Vehicle Maint.
393.95(b)	Emergency Equipment - A power unit requiring fuses - missing a spare fuse for a required part or accessory (e.g., lamps required by 393.11, ABS lights or low air warning light).	1	0	2	Vehicle Maint.
393.95(f)	Emergency Equipment - Stopped vehicle warning devices missing or improper.	1	0	2	Vehicle Maint.
393.9TS	Inoperative turn signal	1	0	6	Vehicle Maint.
396.3A1-TAOCV	Tires - All others, in contact with a part of the vehicle.	1	1	8	Vehicle Maint.
396.3(a)(1)	Tie Rods / Drag Links - Defective Clamps / Holes / Missing nuts	1	1	6	Vehicle Maint.
396.5(b)	Oil and/or grease leak	4	0	3	Vehicle Maint.

Inspection History

Total Inspections: 11


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

12/8/2025	US0965002467	US	D319652	AR	BUS		3
Driver Fitness Violation: 383.23A2-LCDLN License (CDL) - Operate a CMV and does not possess a valid CDL (OOS)						8 + 2 (OOS)
11/19/2025	TXV252124440	TX	D319480	AR	BUS		3
Vehicle Maint. Violation: 393.45B2UV Brake Hose or Tubing Chafing and/or Kinking Under Vehicle						4
Vehicle Maint. Violation: 393.45DLUV Brake Connections with Leaks Under Vehicle						4
HOS Compliance Violation: 395.22H1 Driver failing to maintain ELD user's manual						1
HOS Compliance Violation: 395.22H2 Driver failing to maintain ELD instruction sheet						1
HOS Compliance Violation: 395.22H4 Driver failed to maintain supply of blank drivers records of duty status graph-grids						1
Vehicle Maint. Violation: 396.5(b) Oil and/or grease leak						3
9/3/2025	TXV252011515	TX	D319437	AR	BUS		3
8/13/2025	TXV251966723	TX	D319437	AR	BUS		3
Vehicle Maint. Violation: 396.3(a)(1) Tie Rods / Drag Links - Defective Clamps / Holes / Missing nuts (OOS)						6 + 2 (OOS)
Vehicle Maint. Violation: 393.47(a) Inadequate brakes for safe stopping - Brake Lining condition (OOS)						4 + 2 (OOS)
7/17/2025	US0965002000	US	D319480	AR	BUS		3
Vehicle Maint. Violation: 393.95(b) Emergency Equipment - A power unit requiring fuses - missing a spare fuse for a required part or accessory (e.g., lamps required by 393.11, ABS lights or low air						2
Vehicle Maint. Violation: 393.95(f) Emergency Equipment - Stopped vehicle warning devices missing or improper						2
Vehicle Maint. Violation: 393.55D1-B Air Brake - ABS malfunction lamp defective on truck-tractor manufactured on or after March 1, 1997 and each single unit CMV on or after 1998.						4
Vehicle Maint. Violation: 392.8-D Driver - Failed to inspect /use emergency equipment						2
6/4/2025	TXV251905490	TX	D319437	AR	BUS		2
Vehicle Maint. Violation: 396.5(b) Oil and/or grease leak						3
5/8/2025	US1628001423	US	D319567	AR	MOTOR COACH		2
Vehicle Maint. Violation: 393.209D-STBSP Steering - Ball and socket joint has movement greater than 1/8 inch measured with hand pressure (OOS)						6 + 2 (OOS)
3/26/2025	TXV251809896	TX	D319437	AR	BUS		2
3/5/2025	US1674001084	US	D319437	AR	MOTOR COACH		2
Vehicle Maint. Violation: 393.45B2-B-AIR Air Brake - Hose/tubing damaged or not secured						4
Driver Fitness Violation: 383.23A2-LCDLN License (CDL) - Operate a CMV and does not possess a valid CDL (OOS)						8 + 2 (OOS)
Vehicle Maint. Violation: 396.3A1-TAOCV Tires - All others, in contact with a part of the vehicle (OOS)						8 + 2 (OOS)
1/6/2025	TXV251726679	TX	D319567	AR	MOTOR COACH		2
Vehicle Maint. Violation: 396.5(b) Oil and/or grease leak						3
Vehicle Maint. Violation: 393.9TS Inoperative turn signal						6
1/29/2024	ARX502004702	AR	D319437	AR	MOTOR COACH		1
Vehicle Maint. Violation: 396.5(b) Oil and/or grease leak						3

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 6/2/2025 (Compliance Review)
Total Inspections: 11
- Total Inspections without Violations used in SMS: 2
- Total Inspections with Violations used in SMS: 9
Total Crashes* : 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 01/21/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 4126448

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 12/26/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 6/2/2025 (Compliance Review)	Total Inspections: 11 Total inspections without violations used in SMS: 2 Total inspections with violations used in SMS: 9	Total Crashes: 0*
6/2/2025 (Compliance Review)	# Insp. OOS Driver Inspections 11 18.2% Vehicle Inspections 11 27.3% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 12/26/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

3.1 Average PU × Utilization Factor = 3 Average Power Units × 1.0312 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

3 Average Power Units = 4 Current Power Units + 4 Power Units 6 Months Ago + 1 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Combo
Combination trucks/motor coach buses constituting 70% or more of the total PU
U.S. DOT# 4126448 = 100% Combination trucks/motor coach buses
Determine VMT per Average Power Unit
84,163 VMT per Average Power Unit = 252,490 VMT From Investigation (MCS-151) ÷ 3 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Combo Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 80,000	1
	80,000 – 160,000	1.0312 = 1 + ( 84,163 VMT per PU − 80,000) ÷ 133,333
	160,000 – 200,000	1.6
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.