Safety Measurement System - Complete SMS Profile (U.S. DOT# 321602)

VERIZON NEW ENGLAND INC

DBA: VERIZON

U.S. DOT#: 321602

Number of Vehicles: 1,297
Number of Drivers: 1,369
Number of Inspections: 8

Safety Rating & OOS Rates

(As of 02/18/2026 updated daily from SAFER )

Not Rated

Out of Service Rates

Type	OOS %	National Avg %
Vehicle		23.2
Driver	12.5	6.4
Hazmat		4.4

Licensing and Insurance

(As of 02/18/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	No
Household Goods	No
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending January 30, 2026

On-Road Performance
0.02 Measure	Not Public	0 Measure	0 Measure	0 Measure	Not Public	0.85 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 2 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 1,297 Segment: Straight Carrier	Not Public	Driver Inspections: 8 with HOS Compliance Violations: 0 Safety Event Group: 3-10 relevant driver inspections	Vehicle Inspections: 0 with Vehicle Maint. Violations: 0 Safety Event Group: No Safety Event Grouping	Driver Inspections: 8 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 8 with Driver Fitness Violations: 2 Safety Event Group: 5-10 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Violation Summary

Violations: 4


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.2-SLLCP	State/Local Laws - Operate a CMV while using a cellular phone.	1	0	10	Unsafe Driving
392.2-SLLLR	State/Local Laws - Lane restriction violation.	1	0	3	Unsafe Driving
391.41A-MCPC	Medical (Certificate) - Operating a property-carrying vehicle without possessing a valid medical certificate.	1	0	1	Driver Fitness
391.41APC	Medical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency when medical certification is required.	1	1	1	Driver Fitness

Inspection History

Total Inspections: 8


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

12/22/2025	MADZ00001332	MA	S41693	MA	STRAIGHT TRUCK		3
Driver Fitness Violation: 391.41A-MCPC Medical (Certificate) - Operating a commercial vehicle without showing proof of a valid medical certification upon request when medical certification is required.						1
Unsafe Driving Violation: 392.2-SLLCP State/Local Laws - Operate a CMV while using a cellular phone						10
11/29/2025	MADD00002650	MA	V86929	MA	STRAIGHT TRUCK		3
Driver Fitness Violation: 391.41APC Medical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency (OOS)						1 + 2 (OOS)
5/1/2025	MADD00002307	MA	T99323	MA	STRAIGHT TRUCK		2
2/20/2025	MADL00000808	MA	W22160	MA	STRAIGHT TRUCK		2
1/18/2025	MACP00004910	MA	T99316	MA	STRAIGHT TRUCK		1
12/7/2024	MADD00001929	MA	X19972	MA	STRAIGHT TRUCK		1
6/27/2024	MACP00004340	MA	R21199	MA	STRAIGHT TRUCK		1
6/6/2024	RI0239000222	RI	1JB696	RI	STRAIGHT TRUCK		1
Unsafe Driving Violation: 392.2-SLLLR State/Local Laws - Lane restriction violation						3

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 1


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

7/5/2024	RI0000756435	RI	81125	RI	0	2	Yes	No	2	1	2

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation:
Total Inspections: 8
- Total Inspections without Violations used in SMS: 5
- Total Inspections with Violations used in SMS: 3
Total Crashes* : 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to General Threshold Update Registration Info

Enforcement Cases

(Six years as of 02/18/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 321602

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 1/30/2026, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: None	Total Inspections: 8 Total inspections without violations used in SMS: 5 Total inspections with violations used in SMS: 3	Total Crashes: 1*
	# Insp. OOS Driver Inspections 8 12.5% Vehicle Inspections 0 0.0% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 1 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 1/30/2026, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

1,297 Average PU × Utilization Factor = 1,297 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

1,297 Average Power Units = 1,297 Current Power Units + 1,297 Power Units 6 Months Ago + 1,297 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 321602 = 100% Straight trucks/other vehicles
Determine VMT per Average Power Unit
6,168 VMT per Average Power Unit = 8,000,000 VMT From Registration (MCS-150) ÷ 1,297 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	1 = VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.