Safety Measurement System - Complete SMS Profile (U.S. DOT# 3044924)

METRO WEST CAR SERVICES INC

U.S. DOT#: 3044924

Address: 910 BOSTON POST ROAD EAST STE 220
MARLBOROUGH, MA 01752
Number of Vehicles: 9
Number of Drivers: 12
Number of Inspections: 15

Safety Rating & OOS Rates

(As of 01/12/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 07/03/2024)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	21.4	23.2
Driver	50.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 01/12/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-95326
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending December 26, 2025

On-Road Performance
2.40 Measure Less than 3 driver inspections with violations	Not Public	0 Measure 0% Percentile	2.30 Measure No violations in the past year	4 Measure 84% Percentile	Not Public	4.60 Measure Less than 5 driver inspections
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 1 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 8.3 Segment: Straight Carrier	Not Public	Driver Inspections: 4 with HOS Compliance Violations: 0 Safety Event Group: 3-10 relevant driver inspections	Vehicle Inspections: 14 with Vehicle Maint. Violations: 6 Safety Event Group: 11-20 relevant vehicle inspections	Driver Inspections: 4 with Drugs/Alcohol Violations: 1 Safety Event Group: 1 driver inspections with Controlled Substances/Alcohol Violations	Not Public	Driver Inspections: 4 with Driver Fitness Violations: 2 Safety Event Group: No Safety Event Grouping
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 18


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.2-SLLLR	State/Local Laws - Lane restriction violation.	1	0	3	Unsafe Driving
392.2-SLLS3	State/Local Laws - Speeding 11-14 miles per hour over the speed limit.	1	0	7	Unsafe Driving
383.23A2-LCDLN	License (CDL) - Operate a CMV and does not possess a valid CDL.	1	1	8	Driver Fitness
391.41(a)(1)	Operating a passenger-carrying vehicle without possessing a valid medical certificate.	1	1	1	Driver Fitness
392.15-SSF	Drugs/Other Substances - Operating a CMV while recorded as prohibited from performing safety-sensitive sunction.	1	1	10	Drugs/Alcohol
392.7(a)	Driver failing to conduct pre-trip inspection	1	0	4	Vehicle Maint.
393.41	No or defective parking brake system on CMV	1	1	4	Vehicle Maint.
393.62(a)	No or Defective bus emergency exits	1	1	1	Vehicle Maint.
393.62(e)	No or inadequate bus emergency exit marking	1	1	1	Vehicle Maint.
393.75C-TAOTD-LT2/32	Tires - Less than 2/32 inch tread depth.	1	0	8	Vehicle Maint.
393.95(a)	No/discharged/unsecured fire extinguisher	4	0	2	Vehicle Maint.
393.95(f)	Emergency Equipment - Stopped vehicle warning devices missing or improper.	1	0	2	Vehicle Maint.
396.17(c)	Operating a CMV without proof of a periodic inspection	2	0	4	Vehicle Maint.
396.17C-PI	Operating a CMV without documentation of a periodic inspection.	1	0	4	Vehicle Maint.

Inspection History

Total Inspections: 15


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

6/10/2025	MAZQ00001760	MA	17AVS	MA	MOTOR COACH		2
6/10/2025	MAZQ00001761	MA	39404	MA	MOTOR COACH		2
6/10/2025	MAZQ00001762	MA	14ALR	MA	MOTOR COACH		2
6/10/2025	MAZQ00001763	MA	15BAW	MA	MOTOR COACH		2
6/10/2025	MAZQ00001764	MA	13BAX	MA	BUS		2
6/10/2025	MAZQ00001765	MA	16AVN	MA	MOTOR COACH		2
5/3/2025	CT3078003350	CT	BU17AVS	MA	STRAIGHT TRUCK		2
Unsafe Driving Violation: 392.2-SLLS3 State/Local Laws - Speeding 11-14 miles per hour over the speed limit						7
Unsafe Driving Violation: 392.2-SLLLR State/Local Laws - Lane restriction violation						3
Driver Fitness Violation: 383.23A2-LCDLN License (CDL) - Operate a CMV and does not possess a valid CDL (OOS)						8 + 2 (OOS)
Drugs/Alcohol Violation: 392.15-SSF Drugs/Other Substances - Operating a CMV while recorded as prohibited from performing safety-sensitive functions. (OOS)						10 + 0 (OOS)
12/3/2024	MADS00001279	MA	LV99922	MA	PASSENGER VAN		1
Vehicle Maint. Violation: 396.17C-PI Operating a CMV without documentation of a periodic inspection						4
Vehicle Maint. Violation: 393.75C-TAOTD-LT2/32 Tires - Less than 2/32 inch tread depth						8
9/19/2024	MABV00006941	MA	LVB1852	MA	PASSENGER VAN		1
Driver Fitness Violation: 391.41(a)(1) Operating a passenger-carrying vehicle without possessing a valid medical certificate (OOS)						1 + 2 (OOS)
Vehicle Maint. Violation: 393.95(f) Emergency Equipment - Stopped vehicle warning devices missing or improper						2
9/3/2024	MACD00007699	MA	LVB1852	MA	PASSENGER VAN		1
Vehicle Maint. Violation: 392.7(a) Driver failing to conduct pre-trip inspection						4
Vehicle Maint. Violation: 393.95(a) No/discharged/unsecured fire extinguisher						2
Vehicle Maint. Violation: 393.62(a) No or Defective bus emergency exits (OOS)						1 + 2 (OOS)
6/5/2024	MAZF00000043	MA	LV 83987	MA	PASSENGER VAN		1
Vehicle Maint. Violation: 393.41 No or defective parking brake system on CMV (OOS)						4 + 2 (OOS)
Vehicle Maint. Violation: 396.17(c) Operating a CMV without proof of a periodic inspection						4
Vehicle Maint. Violation: 393.95(a) No/discharged/unsecured fire extinguisher						2
6/5/2024	MAZF00000044	MA	LV B2199	MA	LIMOUSINE		1
Vehicle Maint. Violation: 393.95(a) No/discharged/unsecured fire extinguisher						2
Vehicle Maint. Violation: 393.62(e) No or inadequate bus emergency exit marking (OOS)						1 + 2 (OOS)
Vehicle Maint. Violation: 396.17(c) Operating a CMV without proof of a periodic inspection						4
6/5/2024	MAZF00000045	MA	LV B1852	MA	PASSENGER VAN		1
Vehicle Maint. Violation: 393.95(a) No/discharged/unsecured fire extinguisher						2
6/5/2024	MAZF00000046	MA	LV 99922	MA	PASSENGER VAN		1
1/23/2024	MAZQ00001589	MA	13ASJ	MA	MOTOR COACH		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 1


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

10/12/2025	CT2500363353	CT	BU17AVS	MA	0	0	Yes	No	1	3	3

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 7/2/2024 (Compliance Review)
Total Inspections: 15
- Total Inspections without Violations used in SMS: 8
- Total Inspections with Violations used in SMS: 7
Total Crashes* : 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 01/12/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 3044924

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 12/26/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 7/2/2024 (Compliance Review)	Total Inspections: 15 Total inspections without violations used in SMS: 8 Total inspections with violations used in SMS: 7	Total Crashes: 1*
7/2/2024 (Compliance Review)	# Insp. OOS Driver Inspections 4 50.0% Vehicle Inspections 14 21.4% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 12/26/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

8.3 Average PU × Utilization Factor = 8.3 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

8.3 Average Power Units = 9 Current Power Units + 9 Power Units 6 Months Ago + 7 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 3044924 = 44% Straight trucks/other vehicles
Determine VMT per Average Power Unit
9,635 VMT per Average Power Unit = 80,262 VMT From Investigation (MCS-151) ÷ 8.3 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	1 = VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.