Safety Measurement System - Complete SMS Profile (U.S. DOT# 2917592)

CTOUR EXPRESS LLC

U.S. DOT#: 2917592

Address: 1520 BRIDGEGATE DR #206
DIAMOND BAR, CA 91765
Number of Vehicles: 17
Number of Drivers: 56
Number of Inspections: 25

Safety Rating & OOS Rates

(As of 02/19/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 05/23/2025)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	4.0	23.2
Driver	25.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 02/19/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-983331
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending January 30, 2026

On-Road Performance
0 Measure 0% Percentile	Not Public	2 Measure Less than 3 driver inspections with violations	0.24 Measure Less than 5 vehicle inspections with violations	0 Measure 0% Percentile	Not Public	0.85 Measure Less than 5 driver inspections
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 40 Segment: Straight Carrier	Not Public	Driver Inspections: 4 with HOS Compliance Violations: 1 Safety Event Group: 3-10 relevant driver inspections	Vehicle Inspections: 25 with Vehicle Maint. Violations: 2 Safety Event Group: 21-100 relevant vehicle inspections	Driver Inspections: 4 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 4 with Driver Fitness Violations: 1 Safety Event Group: No Safety Event Grouping
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 5


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

395.8A-HOSPVI	HOS (Passenger) - No record of duty status using the method prescribed.	1	1	5	HOS Compliance
391.41A-MCPVI	Medical (Certificate) - Operating a passenger-carrying vehicle without a valid medical certificate in possession or on file with the state driverÃ¢â‚¬â„¢s licensing agency when medical certification is required.	1	1	1	Driver Fitness
393.60(d)	Windshield / Windows - Tinting permits less than 70% of light transmittance.	1	0	1	Vehicle Maint.
393.62-BENM	Buses - Required emergency exit not properly marked. (does not convey message)	1	1	1	Vehicle Maint.
393.89	Buses - Missing or inadequate driveshaft protection.	1	0	2	Vehicle Maint.

Inspection History

Total Inspections: 25


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

11/18/2025	CAN9WD002971	CA	EP24460	CA	BUS		3
11/18/2025	CAN9WD002972	CA	EP21565	CA	BUS		3
11/18/2025	CAN9WD002973	CA	EP21567	CA	BUS		3
11/18/2025	CAN9WD002974	CA	EP24421	CA	BUS		3
11/18/2025	CAN9WD002975	CA	EP24419	CA	BUS		3
11/18/2025	CAN9WD002976	CA	EP25056	CA	BUS		3
9/8/2025	CANBBK004920	CA	EP25079	CA	BUS		3
7/23/2025	AZ7540002179	AZ	50180Z3	CA	PASSENGER VAN		2
Driver Fitness Violation: 391.41A-MCPVI Medical (Certificate) - Operating a passenger-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agenc (OOS)						1 + 2 (OOS)
HOS Compliance Violation: 395.8A-HOSPVI HOS (Passenger) - Failing to have a record of duty status using the method prescribed (OOS)						5 + 2 (OOS)
Vehicle Maint. Violation: 393.60(d) Windshield / Windows - Tinting permits less than 70% of light transmittance						1
Vehicle Maint. Violation: 393.89 Buses - Missing or inadequate driveshaft protection						2
6/25/2025	MTU532000867	MT	EP21566	CA	PASSENGER VAN		2
6/5/2025	CANCO4003086	CA	EP25056	CA	BUS		2
5/13/2025	US1054000112	US	EP24419	CA	PASSENGER VAN		2
5/13/2025	US1054000113	US	EP21565	CA	STRAIGHT TRUCK		2
Vehicle Maint. Violation: 393.62-BENM Buses - Required emergency exit not properly marked. (does not convey message) (OOS)						1 + 2 (OOS)
5/7/2025	CANCO4003065	CA	EP24421	CA	BUS		2
5/7/2025	CANCO4003066	CA	EP24428	CA	BUS		2
5/7/2025	CANCO4003067	CA	EP24429	CA	BUS		2
5/6/2025	ID3472006452	ID	9JCA351	CA	PASSENGER VAN		2
4/2/2025	CANCO4003011	CA	EP24407	CA	BUS		2
11/19/2024	CANCO4002833	CA	EP21567	CA	BUS		1
11/19/2024	CANCO4002834	CA	EP21568	CA	BUS		1
11/19/2024	CANCO4002832	CA	EP22687	CA	BUS		1
8/30/2024	CANCO4002702	CA	EP22661	CA	BUS		1
8/15/2024	US1943000341	US	EP21567	CA	PASSENGER VAN		1
5/1/2024	CANCO4002573	CA	EP21566	CA	BUS		1
5/1/2024	CANCO4002574	CA	EP21567	CA	BUS		1
5/1/2024	CANCO4002575	CA	EP21568	CA	BUS		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

8/6/2025	WA000EG16793	WA	29182E4	CA	0	0	Yes	No	1	3	3
5/1/2025	ID25C6945000	ID	9JCA351	CA	7	8	Yes	No	2	2	4

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/23/2025 (Compliance Review)
Total Inspections: 25
- Total Inspections without Violations used in SMS: 23
- Total Inspections with Violations used in SMS: 2
Total Crashes* : 2

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 02/19/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 2917592

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 1/30/2026, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 5/23/2025 (Compliance Review)	Total Inspections: 25 Total inspections without violations used in SMS: 23 Total inspections with violations used in SMS: 2	Total Crashes: 2*
5/23/2025 (Compliance Review) 9/22/2023 (Compliance Review)	# Insp. OOS Driver Inspections 4 25.0% Vehicle Inspections 25 4.0% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 1 Injury Crashes 0 Towaway Crashes 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 1/30/2026, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

40 Average PU × Utilization Factor = 13.3 Average Power Units × 3 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

13.3 Average Power Units = 17 Current Power Units + 17 Power Units 6 Months Ago + 6 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Straight
Straight trucks/other vehicles constituting more than 30% of the total PU
U.S. DOT# 2917592 = 100% Straight trucks/other vehicles
Determine VMT per Average Power Unit
63,484 VMT per Average Power Unit = 846,246 VMT From Investigation (MCS-151) ÷ 13.3 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Straight Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 20,000	1
	20,000 – 60,000	3 = VMT per PU ÷ 20,000
	60,000 – 200,000	3
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.