Safety Measurement System - Complete SMS Profile (U.S. DOT# 230282)

CUSTOM MOVING & STORAGE INC

U.S. DOT#: 230282

Address: 3715 RAMSEY ST
FAYETTEVILLE, NC 28311-7696
Number of Vehicles: 11
Number of Drivers: 10
Number of Inspections: 6

Safety Rating & OOS Rates

(As of 04/02/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 01/02/1991)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	100.0	23.4
Driver	16.7	6.7
Hazmat		4.4

Licensing and Insurance

(As of 04/02/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	Yes	MC-164025
Passenger	No
Household Goods	Yes	MC-164025
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending February 27, 2026

On-Road Performance
0 Measure	Not Public	1.75 Measure	10 Measure	0 Measure	Not Public	0.75 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 0 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 11 Segment: Combination Carrier	Not Public	Driver Inspections: 6 with HOS Compliance Violations: 1 Safety Event Group: 3-10 relevant driver inspections	Vehicle Inspections: 2 with Vehicle Maint. Violations: 2 Safety Event Group: No Safety Event Grouping	Driver Inspections: 6 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 6 with Driver Fitness Violations: 1 Safety Event Group: 5-10 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Violation Summary

Violations: 4


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

395.8A1-HOSP	HOS (Property) - Failing to have a record of duty status using the method prescribed.	1	1	5	HOS Compliance
391.41APC	Medical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency when medical certification is required.	1	1	1	Driver Fitness
393.75(a)	Flat tire or fabric exposed	1	1	8	Vehicle Maint.
393.75A3-TAOL	Tires - All others, leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS	1	1	8	Vehicle Maint.

Inspection History

Total Inspections: 6


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

7/1/2025	NC0006770800	NC	ZT1270	NC	STRAIGHT TRUCK		2
5/2/2025	VA7247004444	VA	ZT1270	NC	STRAIGHT TRUCK		2
HOS Compliance Violation: 395.8A1-HOSP HOS (Property) - Failing to have a record of duty status using the method prescribed (OOS)						5 + 2 (OOS)
Driver Fitness Violation: 391.41APC Medical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency (OOS)						1 + 2 (OOS)
2/26/2025	NC0006731818	NC	TD5738	NC	TRUCK TRACTOR		1
10/1/2024	SC0356001854	SC	ZT1270	NC	STRAIGHT TRUCK		1
7/27/2024	NC0006670418	NC	3337843	IN	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.75(a) Flat tire or fabric exposed (OOS)						8 + 2 (OOS)
4/24/2024	VA6118000234	VA	3171618	IN	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.75A3-TAOL Tires - All others, leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS (OOS)						8 + 2 (OOS)

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/12/1990 (Safety Review)
Total Inspections: 6
- Total Inspections without Violations used in SMS: 3
- Total Inspections with Violations used in SMS: 3
Total Crashes* : 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to General Threshold Update Registration Info

Enforcement Cases

(Six years as of 04/02/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 230282

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 2/27/2026, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/12/1990 (Safety Review)	Total Inspections: 6 Total inspections without violations used in SMS: 3 Total inspections with violations used in SMS: 3	Total Crashes: 0*
12/12/1990 (Safety Review)	# Insp. OOS Driver Inspections 6 16.7% Vehicle Inspections 2 100.0% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 0

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 2/27/2026, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

11 Average PU × Utilization Factor = 11 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

11 Average Power Units = 11 Current Power Units + 11 Power Units 6 Months Ago + 11 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Combo
Combination trucks/motor coach buses constituting 70% or more of the total PU
U.S. DOT# 230282 = 72% Combination trucks/motor coach buses
Determine VMT per Average Power Unit
6,560 VMT per Average Power Unit = 72,160 VMT From Registration (MCS-150) ÷ 11 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Combo Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 80,000	1
	80,000 – 160,000	1 + (VMT per PU − 80,000) ÷ 133,333
	160,000 – 200,000	1.6
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.