Safety Measurement System - Complete SMS Profile (U.S. DOT# 2099397)

WHITECASTLE TOURS INC

U.S. DOT#: 2099397

Address: 6330 PRESTON AVE
LIVERMORE, CA 94551
Number of Vehicles: 18
Number of Drivers: 26
Number of Inspections: 74

Safety Rating & OOS Rates

(As of 01/24/2026 updated daily from SAFER )

SATISFACTORY

(Rating Date: 12/20/2024)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	1.4	23.2
Driver	0.0	6.4
Hazmat		4.4

Licensing and Insurance

(As of 01/24/2026 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	No
Passenger	Yes	MC-732277
Household Goods	No
Broker	No

BASIC Status (Public Passenger Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending December 26, 2025

On-Road Performance
0.53 Measure Less than 3 driver inspections with violations	Not Public	1.31 Measure 79% Percentile	0.27 Measure Less than 5 vehicle inspections with violations	0 Measure 0% Percentile	Not Public	0 Measure 0% Percentile
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 1 Safety Event Group: No Safety Event Grouping Avg. PU × UF: 18.7 Segment: Combination Carrier	Not Public	Driver Inspections: 24 with HOS Compliance Violations: 4 Safety Event Group: 21-100 relevant driver inspections	Vehicle Inspections: 73 with Vehicle Maint. Violations: 3 Safety Event Group: 21-100 relevant vehicle inspections	Driver Inspections: 24 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 24 with Driver Fitness Violations: 0 Safety Event Group: 21-100 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Carrier may be prioritized for an intervention action and roadside inspection. Denotes this carrier exceeds the FMCSA Intervention Threshold relative to its safety event grouping based upon roadside data and/or has been cited with one or more Acute/Critical Violations within the past 12 months during an investigation. Therefore, this carrier may be prioritized for an intervention action and roadside inspection.

Violation Summary

Violations: 16


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.2-SLLTCD	State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety offical, signal, sign, light, lane marking, other.	1	0	5	Unsafe Driving
395.20BELDNV	HOS (ELD) - The ELD display screen is not viewable by an authorized offical without entering the CMV.	1	0	5	HOS Compliance
395.22H1-ELDNUM	HOS (ELD) - In-Vehicle Information - No user's manual for the driver describing how to operate the ELD. (May be electronic)	2	0	1	HOS Compliance
395.22H2-ELDNISDT	HOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to produce and transfer the driver''s hours-of-service records to an authorized safety official	3	0	1	HOS Compliance
395.22H3-ELDMF	HOS (ELD) - In-Vehicle Information - Failing to have an instruction sheet for the driver describing ELD malfunction reporting requirements and recordkeeping procedures during ELD malfunctions.	1	0	1	HOS Compliance
395.22H4-ELDBRODS	HOS (ELD) - In-Vehicle Information - Failing to have a supply of blank driver's records of duty status graph-grids sufficient to record the driver's duty status and other related information for a minimum of 8 days.	2	0	1	HOS Compliance
395.24D-ELDPT	HOS (ELD) - On request by an authorized safety official, a driver must produce and transfer from an ELD the driver''s hours-of-service records in accordance with the instruction sheet provided by the motor carrier.	1	0	3	HOS Compliance
395.5A1-HOSPVID	HOS (Passenger) - Driving more than 10 hours following 8 consecutive hours off duty during the previous 8 consecutive day period. Date and Time:	1	0	7	HOS Compliance
393.75A3-TAOL	Tires - All others, leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS	1	1	8	Vehicle Maint.
393.9A-LIL	Lighting - Identification lamp(s) inoperative.	1	0	2	Vehicle Maint.
393.9A-LSML	Lighting - Side marker lamp(s) inoperative.	1	0	2	Vehicle Maint.
396.7	Unsafe operations forbidden	1	0	3	Vehicle Maint.

Inspection History

Total Inspections: 74


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

10/23/2025	CAUDLF004351	CA	EP08116	CA	BUS		3
8/15/2025	CAN8AH006068	CA	CP85866	CA	BUS		3
4/27/2025	CAND65009467	CA	EP09635	CA	MOTOR COACH		2
Vehicle Maint. Violation: 393.75A3-TAOL Tires - All others, leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS (OOS)						8 + 2 (OOS)
4/10/2025	CANE5C001531	CA	EP09637	CA	BUS		2
4/9/2025	CANE5C001530	CA	EP093636	CA	BUS		2
4/8/2025	CANF8T000183	CA	EP21803	CA	BUS		2
4/8/2025	CANF8T000184	CA	CP85864	CA	BUS		2
4/8/2025	CANF8T000185	CA	EP09638	CA	BUS		2
4/8/2025	CANF8T000186	CA	CP85866	CA	BUS		2
4/8/2025	CANF8T000181	CA	EP21801	CA	BUS		2
4/8/2025	CANF8T000182	CA	EP21802	CA	BUS		2
4/7/2025	CANF8T000177	CA	EP06969	CA	BUS		2
4/7/2025	CANF8T000178	CA	EP09637	CA	BUS		2
4/7/2025	CANF8T000179	CA	EP08117	CA	BUS		2
4/7/2025	CANF8T000180	CA	EP09636	CA	BUS		2
4/2/2025	CANF8T000172	CA	EP08117	CA	BUS		2
4/2/2025	CANF8T000173	CA	53027Y1	CA	BUS		2
4/2/2025	CANF8T000168	CA	CP92754	CA	BUS		2
4/2/2025	CANF8T000169	CA	EP08116	CA	BUS		2
4/2/2025	CANF8T000170	CA	EP21800	CA	BUS		2
4/2/2025	CANF8T000171	CA	EP09638	CA	BUS		2
Vehicle Maint. Violation: 393.9A-LIL Lighting - Identification lamp(s) inoperative						2
Vehicle Maint. Violation: 393.9A-LSML Lighting - Side marker lamp(s) inoperative						2
4/1/2025	CANF8T000160	CA	EP21801	CA	BUS		2
4/1/2025	CANF8T000161	CA	CP85866	CA	BUS		2
4/1/2025	CANF8T000162	CA	EP21803	CA	BUS		2
4/1/2025	CANF8T000163	CA	EP21802	CA	BUS		2
4/1/2025	CANF8T000164	CA	CP85865	CA	BUS		2
4/1/2025	CANF8T000165	CA	CP85867	CA	BUS		2
4/1/2025	CANF8T000166	CA	CP85864	CA	BUS		2
4/1/2025	CANF8T000167	CA	EP08098	CA	BUS		2
3/19/2025	CANF8T000140	CA	EP09636	CA	BUS		2
3/12/2025	CANF8T000125	CA	EP09637	CA	MOTOR COACH		2
2/27/2025	CAUBGO004703	CA	EP08116	CA	BUS		2
HOS Compliance Violation: 395.22H3-ELDMF HOS (ELD) - In-Vehicle Information - Failing to have an instruction sheet for the driver describing ELD malfunction reporting requirements and recordkeeping proce						1
HOS Compliance Violation: 395.20BELDNV HOS (ELD) - The ELD display screen is not viewable by an authorized official without entering the CMV						5
HOS Compliance Violation: 395.22H4-ELDBRODS HOS (ELD) - In-Vehicle Information - Failing to have a supply of blank driver's records of duty status graph-grids sufficient to record the driver's duty status a						1
HOS Compliance Violation: 395.22H1-ELDNUM HOS (ELD) - In-Vehicle Information - No user's manual for the driver describing how to operate the ELD. (May be electronic)						1
HOS Compliance Violation: 395.22H2-ELDNISDT HOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to pr						1
2/27/2025	CAUEIN000655	CA	EP09637	CA	BUS		2
2/6/2025	CAUDLF003884	CA	EP21802	CA	BUS		2
1/24/2025	CAUBGO004627	CA	EP08117	CA	BUS		2
HOS Compliance Violation: 395.22H1-ELDNUM HOS (ELD) - In-Vehicle Information - No user's manual for the driver describing how to operate the ELD. (May be electronic)						1
HOS Compliance Violation: 395.22H2-ELDNISDT HOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to pr						1
HOS Compliance Violation: 395.22H4-ELDBRODS HOS (ELD) - In-Vehicle Information - Failing to have a supply of blank driver's records of duty status graph-grids sufficient to record the driver's duty status a						1
1/24/2025	CAUEQG003239	CA	EP08098	CA	BUS		2
HOS Compliance Violation: 395.24D-ELDPT HOS (ELD) - On request by an authorized safety official, a driver must produce and transfer from an ELD the driver's hours of service records in accordance with t						3
HOS Compliance Violation: 395.22H2-ELDNISDT HOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to pr						1
12/30/2024	AZXE67850250	AZ	EP09635	CA	BUS		2
Unsafe Driving Violation: 392.2-SLLTCD State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety official, signal, sign, light, lane marking, other						5
HOS Compliance Violation: 395.5A1-HOSPVID HOS (Passenger) - Driving more than 10 hours following 8 consecutive hours off duty during the previous 8 consecutive day period. Date and Time						7
11/24/2024	AZ5496000546	AZ	EP09637	CA	BUS		1
11/24/2024	AZ5496000545	AZ	EP09635	CA	MOTOR COACH		1
11/21/2024	CAUDLF003744	CA	EP08117	CA	BUS		1
11/20/2024	US1943000506	US	CP92754	CA	BUS		1
11/20/2024	US1943000505	US	CP85866	CA	BUS		1
11/20/2024	US1943000504	US	EP08117	CA	BUS		1
11/20/2024	US1943000503	US	CP85865	CA	BUS		1
11/20/2024	US1943000502	US	EP08116	CA	BUS		1
7/30/2024	CAUEED002569	CA	CP92754	CA	BUS		1
Vehicle Maint. Violation: 396.7 Unsafe operations forbidden						3
7/19/2024	CAUENO000121	CA	EP08117	CA	BUS		1
6/20/2024	CAUDLF003474	CA	EP08116	CA	BUS		1
5/23/2024	CAUDQU001888	CA	EP21801	CA	BUS		1
5/23/2024	CAUDQU001889	CA	CP85866	CA	BUS		1
5/23/2024	CAUDQU001890	CA	EP08116	CA	BUS		1
5/23/2024	CAUDQU001891	CA	CP85865	CA	BUS		1
4/9/2024	CANDCK002011	CA	EP08116	CA	BUS		1
4/9/2024	CANDCK002012	CA	EP08098	CA	BUS		1
4/9/2024	CANDCK002013	CA	CP85867	CA	BUS		1
4/9/2024	CANDCK002014	CA	CP85864	CA	BUS		1
4/8/2024	CANDCK002005	CA	EP08117	CA	BUS		1
4/8/2024	CANDCK002006	CA	CP85866	CA	BUS		1
4/8/2024	CANDCK002007	CA	CP85865	CA	BUS		1
4/8/2024	CANDCK002008	CA	CP92754	CA	BUS		1
4/8/2024	CANDCK002009	CA	EP09638	CA	BUS		1
4/8/2024	CANDCK002010	CA	53027Y1	CA	BUS		1
4/8/2024	CANDCK002003	CA	EP21802	CA	BUS		1
3/26/2024	CANDCK001992	CA	CP85865	CA	BUS		1
3/26/2024	CANDCK001991	CA	EP08098	CA	BUS		1
3/25/2024	CANDCK001982	CA	EP21800	CA	BUS		1
3/25/2024	CANDCK001983	CA	EP21801	CA	BUS		1
3/25/2024	CANDCK001984	CA	EP21803	CA	BUS		1
3/25/2024	CANDCK001985	CA	53027Y1	CA	BUS		1
3/25/2024	CANDCK001986	CA	EP08116	CA	BUS		1
3/25/2024	CANDCK001987	CA	EP08117	CA	BUS		1
3/25/2024	CANDCK001988	CA	CP92754	CA	BUS		1
3/25/2024	CANDCK001989	CA	CP92754	CA	BUS		1
3/25/2024	CANDCK001990	CA	CP85866	CA	BUS		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 1


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

2/11/2024	CA0107024711	CA	EP06969	CA	0	0	Yes	No	1	1	1

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/11/2024 (Compliance Review)
Total Inspections: 74
- Total Inspections without Violations used in SMS: 67
- Total Inspections with Violations used in SMS: 7
Total Crashes* : 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to Passenger Threshold Update Registration Info

Enforcement Cases

(Six years as of 01/24/2026 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 2099397

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 12/26/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 12/11/2024 (Compliance Review)	Total Inspections: 74 Total inspections without violations used in SMS: 67 Total inspections with violations used in SMS: 7	Total Crashes: 1*
12/11/2024 (Compliance Review) 3/18/2022 (Compliance Review) 4/13/2017 (Compliance Review) 9/5/2013 (Non-Ratable Review) 6/10/2011 (Compliance Review)	# Insp. OOS Driver Inspections 24 0.0% Vehicle Inspections 73 1.4% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 0 Towaway Crashes 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 12/26/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

18.7 Average PU × Utilization Factor = 18.7 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

18.7 Average Power Units = 18 Current Power Units + 18 Power Units 6 Months Ago + 20 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Combo
Combination trucks/motor coach buses constituting 70% or more of the total PU
U.S. DOT# 2099397 = 100% Combination trucks/motor coach buses
Determine VMT per Average Power Unit
38,205 VMT per Average Power Unit = 713,292 VMT From Registration (MCS-150) ÷ 18.7 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Combo Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 80,000	1
	80,000 – 160,000	1 + (VMT per PU − 80,000) ÷ 133,333
	160,000 – 200,000	1.6
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.