Safety Measurement System - Inspection AR7840000507 (U.S. DOT# 3767820)

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United States Department of Transportation

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Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.

Detailed Inspection Report as of 1/30/2026

Carrier Information

Carrier Name: Elite Customer Service Inc
U.S. DOT#: 3767820
Carrier Address: 10240 Us Hwy N
Tyler, TX 75706

Time/Location

Report #: AR7840000507
Report State: AR
State: AR
Date: 5/20/2025
Start Time: 1032
End Time: 1127
Level: I. Full
Facility: Roadside
Post Crash Inspection: No
Hazmat Placard Required: No

Vehicle Information

Unit	Type	Make	Plate State	Plate Number	VIN
1	Straight Truck	FORD	TX	STF3960	1FDNX6AN0PDF07011

Carrier Violations

Vio Code	Section	Unit	OOS	Description	Included in SMS	BASIC	Reason Not Included in SMS
393.75A1-TFBMF	393.75(a)(1)	1	Yes	Tires - Front, Belt Material/Casing Ply Showing In Tread Area	Yes	Vehicle Maint.
396.5B-L	396.5(b)	1	No	Lubrication - Oil Or Grease Leak	Yes	Vehicle Maint.