Safety Measurement System - Complete SMS Profile (U.S. DOT# 1326554)

SERVICE FIRST EXPRESS INC

U.S. DOT#: 1326554

Address: 4182 OVERDALE RD
WINSTON SALEM, NC 27107
Number of Vehicles: 45
Number of Drivers: 40
Number of Inspections: 48

Safety Rating & OOS Rates

(As of 12/18/2025 updated daily from SAFER )

SATISFACTORY

(Rating Date: 04/08/2008)

Out of Service Rates

Type	OOS %	National Avg %
Vehicle	20.8	23.2
Driver	5.9	6.4
Hazmat		4.4

Licensing and Insurance

(As of 12/18/2025 updated hourly from L&I )

Active For-Hire Authority
Type	Yes/No	MC#/MX#
Property	Yes	MC-517070
Passenger	No
Household Goods	No
Broker	No

BASIC Status (Public Property Carrier View)

Behavior Analysis & Safety Improvement Categories (BASICs) Based on a 24-month record ending November 28, 2025

On-Road Performance
0.53 Measure	Not Public	0 Measure	1.76 Measure	0 Measure	Not Public	0.42 Measure
On-Road Performance Detail
Driver Inspections with Unsafe Driving Violations: 3 Safety Event Group: 3-8 driver inspections with Unsafe Driving Violations Avg. PU × UF: 45 Segment: Combination Carrier	Not Public	Driver Inspections: 48 with HOS Compliance Violations: 0 Safety Event Group: 21-100 relevant driver inspections	Vehicle Inspections: 23 with Vehicle Maint. Violations: 5 Safety Event Group: 21-100 relevant vehicle inspections	Driver Inspections: 48 with Drugs/Alcohol Violations: 0 Safety Event Group: No Safety Event Grouping	Not Public	Driver Inspections: 48 with Driver Fitness Violations: 3 Safety Event Group: 21-100 relevant driver inspections
Investigation Results
No Acute/Critical Violations Discovered	N/A	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	No Acute/Critical Violations Discovered	Not Public	No Acute/Critical Violations Discovered

Select a BASIC icon above to get details, or view your Complete SMS Profile.

Violation Summary

Violations: 13


Violations	Description	# Violations	# OOS Violations	Violation Severity Weight	BASIC

392.2-ML	Failure to Maintain Lane	2	0	5	Unsafe Driving
392.2-SLLS2	State/Local Laws - Speeding 6-10 miles per hour over the speed limit.	1	0	4	Unsafe Driving
383.23(a)(2)	Operating a CMV without a CDL	2	2	8	Driver Fitness
391.49(j)	Operating a commercial motor vehicle without complying with the requirements indicated on the skill performance evaluation	1	1	1	Driver Fitness
393.45(b)(2)	Brake hose or tubing chafing and/or kinking	1	0	4	Vehicle Maint.
393.45(d)	Brake connections with leaks or constrictions	1	0	4	Vehicle Maint.
393.47(a)	Inadequate brakes for safe stopping - Brake Lining condition	1	1	4	Vehicle Maint.
393.75(a)	Flat tire or fabric exposed	2	2	8	Vehicle Maint.
393.75(a)(3)	Tire-flat and/or audible air leak	1	1	8	Vehicle Maint.
396.3(a)(1)	Inspection, repair and maintenance of parts and accessories	1	0	2	Vehicle Maint.

Inspection History

Total Inspections: 48


Report			Vehicle			Measure
Inspection Date	Number	State	Plate Number	Plate State	Type	Severity Weight (SW)	Time Weight (TiW)

11/26/2025	NC0006823546	NC	DD4111	NC	TRUCK TRACTOR		3
11/11/2025	NC0006817670	NC	TE8892	NC	TRUCK TRACTOR		3
11/11/2025	NC0006817910	NC	MW2039	NC	TRUCK TRACTOR		3
9/5/2025	NC0006795037	NC	ZB65684	NC	TRUCK TRACTOR		3
8/30/2025	NC0006792620	NC	MW5614	NC	TRUCK TRACTOR		3
Vehicle Maint. Violation: 393.45(d) Brake connections with leaks or constrictions						4
8/11/2025	NC0006786015	NC	TE8895	NC	TRUCK TRACTOR		3
8/6/2025	NC0006784920	NC	TD9686	NC	TRUCK TRACTOR		3
7/28/2025	NC0006781454	NC	ZB61461	NC	TRUCK TRACTOR		3
7/24/2025	NC0006780503	NC	MW1784	NC	TRUCK TRACTOR		3
7/23/2025	NC0006779762	NC	MW2039	NC	TRUCK TRACTOR		3
6/11/2025	NC0006764980	NC	TE8916	NC	TRUCK TRACTOR		3
5/18/2025	NC0006758128	NC	MA5983	NC	TRUCK TRACTOR		2
4/30/2025	NC0006753730	NC	LW1103	NC	TRUCK TRACTOR		2
Driver Fitness Violation: 383.23(a)(2) Operating a CMV without a CDL (OOS)						8 + 2 (OOS)
Unsafe Driving Violation: 392.2-ML Failure to Maintain Lane						5
4/9/2025	NC0006746718	NC	TE8844	NC	STRAIGHT TRUCK		2
3/26/2025	NC0006742532	NC	MW1784	NC	TRUCK TRACTOR		2
3/11/2025	NC0006736794	NC	TE8893	NC	TRUCK TRACTOR		2
3/7/2025	NC0006736042	NC	TE8895	NC	TRUCK TRACTOR		2
3/4/2025	NC0006734674	NC	TE8896	NC	TRUCK TRACTOR		2
2/9/2025	NC0006726503	NC	ND4381	NC	TRUCK TRACTOR		2
2/4/2025	NC0006724560	NC	TE8916	NC	TRUCK TRACTOR		2
Vehicle Maint. Violation: 393.75(a) Flat tire or fabric exposed (OOS)						8 + 2 (OOS)
1/23/2025	NC0006720898	NC	TE8897	NC	TRUCK TRACTOR		2
1/20/2025	NC0006719892	NC	MW5614	NC	TRUCK TRACTOR		2
1/18/2025	NC0006719651	NC	MW5614	NC	TRUCK TRACTOR		2
Driver Fitness Violation: 391.49(j) Operating a commercial motor vehicle without complying with the requirements indicated on the skill performance evaluation (OOS)						1 + 2 (OOS)
Unsafe Driving Violation: 392.2-ML Failure to Maintain Lane						5
12/20/2024	NC0006710748	NC	MW5614	NC	TRUCK TRACTOR		2
Vehicle Maint. Violation: 393.75(a)(3) Tire-flat and/or audible air leak (OOS)						8 + 2 (OOS)
12/1/2024	NC0006705037	NC	ZB63995	NC	TRUCK TRACTOR		2
11/26/2024	NC0006703928	NC	TE8984	NC	TRUCK TRACTOR		1
11/25/2024	NC0006703322	NC	TE8895	NC	TRUCK TRACTOR		1
11/25/2024	NC0006703586	NC	TE8897	NC	TRUCK TRACTOR		1
11/10/2024	NC0006699145	NC	TE8893	NC	TRUCK TRACTOR		1
Driver Fitness Violation: 383.23(a)(2) Operating a CMV without a CDL (OOS)						8 + 2 (OOS)
10/17/2024	NC0006692722	NC	TE8896	NC	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.47(a) Inadequate brakes for safe stopping - Brake Lining condition (OOS)						4 + 2 (OOS)
Vehicle Maint. Violation: 396.3(a)(1) Inspection, repair and maintenance of parts and accessories						2
10/13/2024	NC0006691424	NC	TE8844	NC	STRAIGHT TRUCK		1
9/4/2024	NC0006682739	NC	TE8916	NC	TRUCK TRACTOR		1
Unsafe Driving Violation: 392.2-SLLS2 State/Local Laws - Speeding 6-10 miles per hour over the speed limit						4
8/27/2024	NC0006680479	NC	TE8897	NC	TRUCK TRACTOR		1
8/12/2024	NC0006674579	NC	TE8896	NC	TRUCK TRACTOR		1
7/26/2024	NC0006670118	NC	TE8897	NC	TRUCK TRACTOR		1
7/24/2024	NC0006669570	NC	NP6310	NC	TRUCK TRACTOR		1
7/23/2024	NC0006669172	NC	TA8897	NC	TRUCK TRACTOR		1
7/19/2024	NC0006668247	NC	TE8896	NC	TRUCK TRACTOR		1
7/9/2024	NC0006665166	NC	TE8896	NC	TRUCK TRACTOR		1
7/4/2024	NC0006664045	NC	ZB61461	NC	TRUCK TRACTOR		1
6/1/2024	NC0006653841	NC	ZB63979	NC	TRUCK TRACTOR		1
4/18/2024	NC0006640867	NC	LW1103	NC	TRUCK TRACTOR		1
4/16/2024	NC0006639969	NC	TE8896	NC	TRUCK TRACTOR		1
Vehicle Maint. Violation: 393.45(b)(2) Brake hose or tubing chafing and/or kinking						4
Vehicle Maint. Violation: 393.75(a) Flat tire or fabric exposed (OOS)						8 + 2 (OOS)
4/1/2024	NC0006636355	NC	TD9686	NC	TRUCK TRACTOR		1
2/6/2024	NC0006619284	NC	MH7038	NC	TRUCK TRACTOR		1
1/21/2024	NC0006597027	NC	TE8900	NC	TRUCK TRACTOR		1
12/29/2023	US1920000096	US	NP2046	NC	TRUCK TRACTOR		1
12/28/2023	NC0006607811	NC	TE8894	NC	TRUCK TRACTOR		1

Reviewed-Not Preventable Crash Activity (vehicles involved in crashes)

Total Number of Crashes: 0

This carrier has no crashes to display.

Crashes Included in SMS (vehicles involved in crashes)

Total Number of Crashes: 2


Report			Vehicle		Crash				Measure = Sum of the Total Weight (TotW)
Date	Number	State	Plate Number	Plate State	Fatal	Inj.	Tow.	HM	Severity Weight (SW)	Time Weight (TiW)	Total Weight (TotW)

5/24/2025	NC0108141067	NC	ZB63985	NC	0	1	Yes	No	2	2	4
11/9/2024	NC0107920847	NC	ZB61465	NC	0	0	Yes	No	1	1	1

Investigation Results

Acute/Critical Violations: 0

This carrier has no Acute/Critical violations to display.

Summary of Activities

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 3/26/2008 (Compliance Review)
Total Inspections: 48
- Total Inspections without Violations used in SMS: 39
- Total Inspections with Violations used in SMS: 9
Total Crashes* : 2

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Continue for more Crash, Inspection & Investigation Details

Carrier Registration

Carrier Registration Details Subject to General Threshold Update Registration Info

Enforcement Cases

(Six years as of 12/18/2025 updated monthly from FMCSA )

No penalties found

Tools/Resources

SMS Methodology How to Improve Request a Data Review

For U.S. DOT# 1326554

Complete SMS Profile Carrier History Downloads

Summary of Activities (as of 11/28/2025, updated monthly)

The summary includes information on the 5 most recent investigations and 24 months of inspections and crash history.

Most Recent Investigation: 3/26/2008 (Compliance Review)	Total Inspections: 48 Total inspections without violations used in SMS: 39 Total inspections with violations used in SMS: 9	Total Crashes: 2*
3/26/2008 (Compliance Review)	# Insp. OOS Driver Inspections 48 6.3% Vehicle Inspections 23 17.4% Placardable HM Inspections 0 0.0% % Placardable HM Inspections 0.0%	Fatal Crashes 0 Injury Crashes 1 Towaway Crashes 1

*Crashes listed represent a motor carrier’s involvement in reportable crashes, regardless of the carrier’s or driver’s role in the crash. Continue for details.

Downloads

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Average PU × Utilization Factor (as of 11/28/2025, updated monthly)

The SMS normalizes the Unsafe Driving and Crash Indicator BASICs measure by carrier size (i.e., a hybrid power unit and vehicle miles travelled measure) to account for exposure. Carrier size is defined as average power units multiplied by the utilization factor.

45 Average PU × Utilization Factor = 45 Average Power Units × 1 Utilization Factor

Average Power Units
Utilization Factor

In order to account for changes in a carrier's fleet size during the previous 24 months an average power unit value is used in the calculation to determine a carrier's Unsafe Driving BASIC and Crash Indicator measures.

45 Average Power Units = 45 Current Power Units + 45 Power Units 6 Months Ago + 45 Power Units 18 Months Ago
3

The Utilization Factor is a multiplier that adjusted the average PU values based on the utilization in terms of VMT per average PU.

Determine Carrier Segment: Combo
Combination trucks/motor coach buses constituting 70% or more of the total PU
U.S. DOT# 1326554 = 100% Combination trucks/motor coach buses
Determine VMT per Average Power Unit
38,612 VMT per Average Power Unit = 1,737,563 VMT From Registration (MCS-150) ÷ 45 Average Power Units

Based on Step 1 and 2 calculate the Utilization Factor

Combo Segment
Meets Criteria	VMT per Avgerage PU	Utilization Factor
	< 80,000	1
	80,000 – 160,000	1 + (VMT per PU − 80,000) ÷ 133,333
	160,000 – 200,000	1.6
	> 200,000	1
	No Recent VMT Information	1

Use of SMS Data/Information

FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li-public.fmcsa.dot.gov/.