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Motor Carriers and State Enforcement Users

Motor carriers, State enforcement users, and other non-Federal DOT employees or contractors must authenticate using Login.gov to continue.

FMCSA Users Only

Federal DOT Employees and Contractors must authenticate using MyAccess to continue.

Motor carriers and State enforcement users must now use Login.gov to sign in to the New Entrant Web System (NEWS). This is the same Login.gov account used to access the FMCSA Portal. Motor carriers who need assistance should contact the FMCSA Information Line at (800) 832-5660 or submit a ticket online. State enforcement users who need assistance should contact FMCSA Technical Support.

U.S. DOT Employees and Contractors must now use their PIV card with MyAccess to sign in to NEWS. For further assistance with logging in, contact fmctechsup@dot.gov or 617-494-3003.

Warning

You are accessing a U.S. Government information system. This information system, including all related equipment, networks, and network devices, is provided for U.S. Government-authorized use only. Unauthorized or improper use of this system is prohibited, and may result in civil and criminal penalties, or administrative disciplinary action. The communications and data stored or transiting this system may be, for any lawful Government purpose, monitored, recorded, and subject to audit or investigation. By using this system, you understand and consent to such terms.

Motor Carrier PIN IssuesClose

Carriers need an FMCSA-issued U.S. DOT Number and a U.S. DOT Number Personal Identification Number (PIN) (NOT a Docket Number PIN) to access the Safety Measurement System (SMS) website. If you are experiencing difficulties, please review the information below before contacting the CSA Web team for assistance.

For additional details, select an option below.

If you don’t have a U.S. DOT #:
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You cannot access the password-protected part of SMS.
If you are driver looking to see your own data:
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Driver data is not available through the Compliance, Safety, Accountability (CSA) program. To obtain a copy of your inspection/crash history, visit the Pre-Employment Screening Program.
If you do not have a PIN # or don’t know what it is:
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You can request one via http://safer.fmcsa.dot.gov/ and select 'Click here to request your Docket Number PIN and/or USDOT Number PIN.' Be sure to request a U.S. DOT Number PIN, NOT a Docket Number PIN. You can also call 1-800-832-5660 for assistance.
If you have a PIN # but it doesn’t work:
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1. Make sure your using your U.S. DOT PIN # and not your Docket PIN #. Only the U.S. DOT PIN # will work on the SMS website.
2. Verify you are typing in your PIN # correctly. Often the problem is a typo or a misreading of one or more characters. For example people sometimes mistake the letter “O” for the number “0” or the letter “l” for the number “1” …etc. Try all possible scenarios before going to the next step.
3. Ensure no one else in your company has changed your PIN # by requesting a new one.
4. If the above options fail then you should request a new U.S. DOT PIN # via http://safer.fmcsa.dot.gov/ and select 'Click here to request your Docket Number PIN and/or USDOT Number PIN.' Be sure to request a U.S. DOT Number PIN, NOT a Docket Number PIN.
Need additional PIN assistance:
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- Assistance with US DOT Number PIN issues can be obtained by calling FMCSA technical support at 1-800-832-5660 during normal business hours.
- I want other people from my company to be able to access with the Data Preview without giving them the ability to update our MCS-150.
  Create an FMCSA Portal account (https://portal.fmcsa.dot.gov) using your USDOT # and USDOT # PIN. Other employees can then request a Portal account which will be routed to you, the ‘Company Official’ for approval. Those accounts will have access to company data but not have rights to modify MCS-150 information.

ContactClose

Attention Motor Carriers

Carriers no longer use their PIN or U.S. DOT Number to access the New Entrant Web System (NEWS), the system used for offsite safety audits. You must log in using the same Login.gov account you use to access the FMCSA Portal. For assistance with logging in, contact the FMCSA Information Line at (800) 832-5660 or submit a ticket online by clicking on the link Send us a Ticket found at the top of FMCSA’s Registration webpage here.

Questions?

Call (800) 832-5660, submit a ticket online by clicking on the link Send us a Ticket found at the top of FMCSA’s Registration webpage here, or find your Motor Carrier Enforcement Office below.

Enter U.S. DOT Number

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