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ATLAS VAN LINES, INC.

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The information below is based on data from 11/17/2017
Company Details
 
Name : ATLAS VAN LINES, INC. 
USDOT Number : 125550 
MC # : 79658 

Address : 1212 ST GEORGE ROAD
EVANSVILLE, IN 47711
Mailing Address : PO BOX 509
EVANSVILLE, IN 47703-0509
Telephone : (812)424-2222 
Fax : (812) 421-7147 
 
Safety and Insurance
 
Safety Rating : Satisfactory
Review Date :  2/7/2011
Most recent Safety Rating Data

Licensing & Insurance Status : Insurance Data

Fleet Size
 
Number of Trucks : 779 
Number of Tractors : 2047 
Number of Trailers : 4067 
Household Goods Complaint History
 

The National Consumer Complaint Database (NCCDB) allows consumers to file complaints regarding household goods moving companies, including brokers, carriers and freight forwarders. This system also allows HHG companies the ability to view the individual details of the complaints and to challenge duplicate or fraudulent complaints. In order to access this system, please visit: http://nccdb.fmcsa.dot.gov.

The following table reports the number of complaints lodged in the NCCDB against the selected HHG company in the last four years. When making comparison between companies, it is important to take into account the size of the companies. Larger companies are capable of handling more moves; and therefore, are more likely to have complaints lodged against them. The data shown above under fleet size can be used for assessing the size of a company.

 Year   Total Complaints *1
2014 13
2015 17
2016 20
2017 16
 
Complaints by Category *2  Year  
 2014    2015    2016    2017  
Unauthorized Operations*3 0   n/a   n/a   n/a  
Operating Authority*3 n/a   1   0   0  
Insurance*3 n/a   0   0   0  
Shipment Documents 4   6   8   9  
Estimates/Final Charges 1   5   6   7  
Weighing 3   4   10   6  
Hostage 0   0   0   0  
Pickup and Delivery 3   4   6   5  
Loss and Damage 12   11   13   10  
Claim Settlement 5   7   10   3  
Other Commercial Complaints 0   2   3   0  
Owner Operator Leasing Violations*4 n/a   0   0   0  
Consumer Complaint(Deceptive Business Practices)*4 n/a   0   1   3  
Whistleblower Complaint*4 n/a   0   0   0  
 
*1 A single complaint can belong to more than one category; therefore, the sum of the complaints in each category may not equal the total complaints.
*2 Click here for a list of the complaints associated with each category.

New complaint categories were released on November 12th, 2015
*3 Unauthorized Operations now has two additional complaint categories Operating Authority and Insurance.
*4 New complaint category: Owner operator - leasing violations, Consumer Complaint (Deceptive Business practices), Whistleblower Complaint.

 
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