Go to Top of Page  
Protect Your Move
Home Are you Moving? Search Movers & Complaint History State/Local Resources Regulations & Enforcement About us

Home > Search Movers & Complaint History > Search Results > CITA VAN LINES INC
Search by State
Search by Company


Back to Search Results

CITA VAN LINES INC (U.S. DOT# 2957415) is authorized by FMCSA to transport Household Goods.

A household goods motor carrier transports customers’ personal household possessions.

A household goods broker arranges the transportation of a customers’ personal household possessions. Brokers do not have vehicles and do not assume responsibility nor take possession of the household goods. Brokers are an intermediary between the shipper (customer) and carrier.

The data is from 6/28/2024
Company Details
USDOT Number : 2957415 
MC # : 2708 

Address : 180 NE 12TH AVE #16B
Mailing Address : 1133 SALINE ST N
Telephone : (855)935-5525 
Fax :  

Fleet Size
Number of Trucks :
Number of Tractors :
Number of Trailers :
Safety Rating
Safety Rating : Not Rated
Review Date :  

Licensing and Insurance

For Licensing and Insurance details click here

Household Goods Complaint History

The National Consumer Complaint Database (NCCDB) allows consumers to file complaints regarding household goods moving companies, including brokers, carriers and freight forwarders. This system also allows HHG companies the ability to view the individual details of the complaints and to challenge duplicate or fraudulent complaints. In order to access this system, please visit: http://nccdb.fmcsa.dot.gov.

The following table reports the number of complaints lodged in the NCCDB against the selected HHG company in the last four years. When making comparison between companies, it is important to take into account the size of the companies. Larger companies are capable of handling more moves; and therefore, are more likely to have complaints lodged against them. The data shown above under fleet size can be used for assessing the size of a company.

 Year   Total Complaints *1
2022 3
2023 4
2024 6
Complaints by Category *2  Year  
 2022    2023    2024  
Unauthorized Operations*3 n/a   n/a   n/a  
Operating Authority*3 0   0   1  
Insurance*3 0   0   1  
Shipment Documents 2   3   4  
Estimates/Final Charges 1   4   5  
Weighing 1   2   2  
Hostage 1   0   1  
Pickup and Delivery 2   2   3  
Loss and Damage 2   2   2  
Claim Settlement 2   2   1  
Other Commercial Complaints 0   0   0  
Owner Operator – Leasing Violations*4 0   0   0  
Consumer Complaint(Deceptive Business Practices)*4 2   4   3  
Whistleblower Complaint*4 0   0   0  
*1 A single complaint can belong to more than one category; therefore, the sum of the complaints in each category may not equal the total complaints.
*2 Click here for a list of the complaints associated with each category.

New complaint categories were released on November 12th, 2015
*3 Unauthorized Operations now has two additional complaint categories Operating Authority and Insurance.
*4 New complaint category: Owner operator - leasing violations, Consumer Complaint (Deceptive Business practices), Whistleblower Complaint.

Department of Transportation logo

Feedback | Privacy Policy | USA.gov | Freedom of Information Act (FOIA) | Accessibility | OIG Hotline | Web Policies and Important Links | Plug-ins

Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts