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SPARTAN VAN LINE

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The information below is based on data from 9/27/2019
U.S. DOT# 2093720 is a household goods broker who arranges transportation only of household goods by an FMCSA authorized mover.
Company Details
 
Name : SPARTAN VAN LINE 
USDOT Number : 2093720 
MC # : 729779 

Address : 923 HADDONFIELD RD #300
CHERRY HILL, NJ 08002
Mailing Address : 196 W ASHLAND ST
DOYLESTOWN, PA 18901
Telephone : (267)629-5996 
Fax : (888) 612-0834 
 
Safety and Insurance
 
Safety Rating : Satisfactory
Review Date :  5/19/2017
Most recent Safety Rating Data

Licensing & Insurance Status : Insurance Data

Fleet Size
 
Number of Trucks :
Number of Tractors :
Number of Trailers :
Household Goods Complaint History
 

The National Consumer Complaint Database (NCCDB) allows consumers to file complaints regarding household goods moving companies, including brokers, carriers and freight forwarders. This system also allows HHG companies the ability to view the individual details of the complaints and to challenge duplicate or fraudulent complaints. In order to access this system, please visit: http://nccdb.fmcsa.dot.gov.

The following table reports the number of complaints lodged in the NCCDB against the selected HHG company in the last four years. When making comparison between companies, it is important to take into account the size of the companies. Larger companies are capable of handling more moves; and therefore, are more likely to have complaints lodged against them. The data shown above under fleet size can be used for assessing the size of a company.

 Year   Total Complaints *1
2017 30
2018 47
2019 4
 
Complaints by Category *2  Year  
 2017    2018    2019  
Unauthorized Operations*3 n/a   n/a   n/a  
Operating Authority*3 0   0   0  
Insurance*3 0   0   0  
Shipment Documents 18   24   0  
Estimates/Final Charges 20   29   2  
Weighing 13   12   1  
Hostage 5   9   1  
Pickup and Delivery 18   31   0  
Loss and Damage 5   9   2  
Claim Settlement 4   11   0  
Other Commercial Complaints 3   8   0  
Owner Operator Leasing Violations*4 0   0   0  
Consumer Complaint(Deceptive Business Practices)*4 7   10   1  
Whistleblower Complaint*4 0   1   0  
 
*1 A single complaint can belong to more than one category; therefore, the sum of the complaints in each category may not equal the total complaints.
*2 Click here for a list of the complaints associated with each category.

New complaint categories were released on November 12th, 2015
*3 Unauthorized Operations now has two additional complaint categories Operating Authority and Insurance.
*4 New complaint category: Owner operator - leasing violations, Consumer Complaint (Deceptive Business practices), Whistleblower Complaint.

 
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