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STATES VAN LINES, INC.

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The information below is based on data from 6/19/2015
Company Details
 
Name : STATES VAN LINES, INC. 
USDOT Number : 1197789 
MC # : 476550 

Address : 1351 NW 22 ST STE 101
POMPANO BEACH, FL 33069
Mailing Address : Same as above
Telephone : (800)368-1422 
Fax : (800) 360-7962 
 
Safety and Insurance
 
Safety Rating : Not Rated
Review Date :  
Most recent Safety Rating Data

Licensing & Insurance Status : Registered
Most recent Insurance Data

Fleet Size
 
Number of Trucks :
Number of Tractors :
Number of Trailers :
Household Goods Complaint History
 

The National Consumer Complaint Database (NCCDB) allows consumers to file complaints regarding household goods moving companies, including brokers, carriers and freight forwarders. This system also allows HHG companies the ability to view the individual details of the complaints and to challenge duplicate or fraudulent complaints. In order to access this system, please visit: http://nccdb.fmcsa.dot.gov.

The following table reports the number of complaints lodged in the NCCDB against the selected HHG company. When making comparison between companies, it is important to take into account the size of the companies. Larger companies are capable of handling more moves; and therefore, are more likely to have complaints lodged against them. The data shown above under fleet size can be used for assessing the size of a company.

 Year   Total Complaints a
2013 1
2012 9
2011 9
2010 28
2009 1
2008 5
2006 1
2005 1
 
 Year   Complaints by Category b
 Unauthorized Operations    Shipment Documents    Estimates/Final Charges    Weighing    Hostage    Pickup and Delivery    Loss and Damage    Claim Settlement    Other Commercial Complaints   Non-Categorized
2013 0   0   0   0   0   0   1   1   0 0
2012 0   8   7   3   0   6   3   7   0 0
2011 0   7   7   3   0   3   6   5   0 0
2010 1   13   22   11   9   16   9   11   1 0
2009 0   1   0   1   1   1   0   0   0 0
2008 0   2   2   2   1   2   4   3   0 0
2006 0   0   0   0   0   0   1   0   0 0
2005 0   0   0   0   0   0   1   0   0 0
 
a A single complaint can belong to more than one category; therefore, the sum of the complaints in each category may not equal the total complaints.
b Click here for a list of the complaints associated with each category.

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